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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Better than the other app

Compared it with the other travel app I usually open and this beat it on the seat choice for the coach to Glasgow. The sign up took a minute and the tickets showed up straight away. Good for quick trips.

Ayesha G.
1 person found this helpful

Needed a hotel near the hospital

Needed a hotel close to the hospital in Norwich for a few nights while my wife had treatment. I have used this site for years so went back to it. The room was clean and quiet, and the location was just what we needed. The refund process for one night took a bit longer than I'd like, but it came through in the end.

Anthony C.
1 person found this helpful

Cheap and cheerful

Needed a cheap place to stay for a few nights while visiting my sister in Plymouth. Found a room on here for well under the price of the hotels nearby. Clean and comfortable, and the bus stop was round the corner. Good value for what we paid.

Julie H.
0 people found this helpful

First time booking here

Needed a weekend away in the Peak District and a friend suggested this place. First time using it so I was a bit nervous about the payment. The booking went through fine and the cabin was as pictured. Only thing was the check in instructions arrived about two hours before we got there, which was a bit late. Otherwise happy.

Yasmin S.
1 person found this helpful

Booked a cottage in Devon

Booked a cottage in Devon for a long weekend and the listing matched what we got. The heating worked and the kitchen had everything listed. Pricing was clear with no extras popping up at the end. Would use again.

Matthew C.
6 people found this helpful

Needed somewhere last minute

Needed somewhere to stay in Bath at short notice because a wedding got moved to the same weekend. Our usual places were all full. Found a flat on here with a few hours to spare and it was spot on. The host messaged the same day with the door code and everything worked out.

Ben W.
6 people found this helpful

Support took ages to reply

Booked a hotel in Newcastle and the booking was fine. The problem came when the hotel changed our room type and I messaged the support team. It took three days to get a reply, which was too long when I needed to sort it before the trip. In the end it was sorted but I had to chase it.

Anthony G.
1 person found this helpful

Been using them for years

Been booking our family holidays through them for about eight years now and they have never let us down. We went to Cornwall last summer and the cottage was exactly as described, with the parking and the hot tub included. Easy to change dates when the kids had exams and the support team picked up quickly each time we rang. We will keep coming back.

Carol P.
5 people found this helpful

Pricier than some, but worth it

Looked at a few sites for a week in the Cotswolds and this was a bit dearer than one of the others. The place we ended up in was lovely though and the booking was simple. Would use them again but might check prices first.

Sanjay Y.
6 people found this helpful

Good for hotel and train combos

I book a lot of work trips and this is the one I use for hotel plus train. The seat numbers show up on the app and the fares update quickly when you change dates. Saves me digging through three sites.

Joe C.
0 people found this helpful

First time, very simple

Booked a hotel in Manchester for a football weekend and this was my first time using them. The room was exactly as shown and the check in took two minutes. The confirmation email had everything I needed. Didn't have to think about much.

Daniel W.
1 person found this helpful

Better than booking direct

I did compare this with booking directly with the hotel and found it worked out a little cheaper through them, which I did not expect. The booking form was clear and I was able to ask a question by phone without being kept waiting. Our stay in the Lake District was lovely and the coach transfer was on time. I'd happily use them again.

Judith S.
0 people found this helpful

Cheaper than booking direct

Being new to this site I checked the hotel price on their own website first and this came out cheaper for the same room in Oxford. The booking was simple and the confirmation came straight away. Stay was good.

Claire A.
1 person found this helpful

Got the flat I wanted

Got a flat in Leeds for the weekend of my mate's birthday. It was nice and in a good spot. Little bit of a wait for the host to reply to my message but fine after that.

Hannah B.
2 people found this helpful

Good value for a Lake District trip

Best value for a four night stay in Keswick, the price was lower than the other sites I checked. You get free cancellation up to a week before and the app sends a reminder the day before check in. Nothing to complain about for the money.

Steven M.
1 person found this helpful

Went with them after comparing

I had four tabs open comparing a few sites for a long weekend in Brighton. This one came out with the clearest breakdown of what was included, and the cancellation rules were easy to find before I paid. The booking took about five minutes and the hotel was exactly where the map showed it.

Sophie H.
1 person found this helpful

Best value I found

Tried three other sites before settling on this one and it came out best on price for the same hotel in York. Booking took a couple of minutes. Happy with it.

Samantha S.
1 person found this helpful

Used them for our trips since 2016

We've been booking with them since about 2016 so this is a long relationship now. The thing I always notice is the confirmation email arrives within a minute of paying, with the hotel name and the check in time already on it. Last spring we got a family room in Bournemouth and the staff at the desk knew our booking straight away. We've never had to ring them with a problem.

Shabana O.
1 person found this helpful

Quick to book on my phone

Booked a hotel in Liverpool on the bus home, took about three minutes on my phone. The card saved so I didn't have to type it in again later. Got the confirmation straight away and the room was ready when I got there, which was nice after a long day.

Hannah S.
1 person found this helpful

Booked a city break to Edinburgh

Booked a three night city break to Edinburgh with a hotel and train package. I've done a fair few of these now and this was the smoothest. The train times were right, the hotel was in the old town like they said, and the confirmation came through within minutes. Knew exactly what I was getting and it all matched up.

Jack T.
1 person found this helpful

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About Trip

Trip is a UK-based travel company that sells holidays, flights, hotel stays and car hire through its website and mobile app. Its booking platform lets customers compare packages and build their own trips, with bookings confirmed online and managed through a personal account. The brand is aimed at leisure travellers booking short breaks and family holidays.

Trip also offers a customer support service for changes to bookings and questions before and during travel. Reviews on this page reflect customers' experiences of booking, paying for and travelling with the company.

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