95%Would buy again
Compared it with the other travel app I usually open and this beat it on the seat choice for the coach to Glasgow. The sign up took a minute and the tickets showed up straight away. Good for quick trips.
Read moreBooked a hotel in Newcastle and the booking was fine. The problem came when the hotel changed our room type and I messaged the support team. It took three days to get a reply, which was too long when I needed to sort it before the trip. In the end it was sorted but I had to chase it.
Read moreWe've been booking with them since about 2016 so this is a long relationship now. The thing I always notice is the confirmation email arrives within a minute of paying, with the hotel name and the check in time already on it. Last spring we got a family room in Bournemouth and the staff at the desk knew our booking straight away. We've never had to ring them with a problem.
Read moreNeeded a hotel close to the hospital in Norwich for a few nights while my wife had treatment. I have used this site for years so went back to it. The room was clean and quiet, and the location was just what we needed. The refund process for one night took a bit longer than I'd like, but it came through in the end.
Needed a weekend away in the Peak District and a friend suggested this place. First time using it so I was a bit nervous about the payment. The booking went through fine and the cabin was as pictured. Only thing was the check in instructions arrived about two hours before we got there, which was a bit late. Otherwise happy.
Looked at a few sites for a week in the Cotswolds and this was a bit dearer than one of the others. The place we ended up in was lovely though and the booking was simple. Would use them again but might check prices first.
Got a flat in Leeds for the weekend of my mate's birthday. It was nice and in a good spot. Little bit of a wait for the host to reply to my message but fine after that.
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Trip is a UK-based travel company that sells holidays, flights, hotel stays and car hire through its website and mobile app. Its booking platform lets customers compare packages and build their own trips, with bookings confirmed online and managed through a personal account. The brand is aimed at leisure travellers booking short breaks and family holidays.
Trip also offers a customer support service for changes to bookings and questions before and during travel. Reviews on this page reflect customers' experiences of booking, paying for and travelling with the company.
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