95%Would buy again
Compared it with the other travel app I usually open and this beat it on the seat choice for the coach to Glasgow. The sign up took a minute and the tickets showed up straight away. Good for quick trips.
Read moreBooked a hotel in Newcastle and the booking was fine. The problem came when the hotel changed our room type and I messaged the support team. It took three days to get a reply, which was too long when I needed to sort it before the trip. In the end it was sorted but I had to chase it.
Read moreWe've been booking with them since about 2016 so this is a long relationship now. The thing I always notice is the confirmation email arrives within a minute of paying, with the hotel name and the check in time already on it. Last spring we got a family room in Bournemouth and the staff at the desk knew our booking straight away. We've never had to ring them with a problem.
Read moreBooked a hotel in Newcastle and the booking was fine. The problem came when the hotel changed our room type and I messaged the support team. It took three days to get a reply, which was too long when I needed to sort it before the trip. In the end it was sorted but I had to chase it.
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Trip is a UK-based travel company that sells holidays, flights, hotel stays and car hire through its website and mobile app. Its booking platform lets customers compare packages and build their own trips, with bookings confirmed online and managed through a personal account. The brand is aimed at leisure travellers booking short breaks and family holidays.
Trip also offers a customer support service for changes to bookings and questions before and during travel. Reviews on this page reflect customers' experiences of booking, paying for and travelling with the company.
Holidays & trips | Special trips | City trips | Accommodation | Plane tickets
