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Cosmos

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Reviews (20)

Booking was cheaper than doing it ourselves

Compared to booking flights and a hotel separately, this came out a fair bit cheaper for our week in Turkey. The booking itself was easy enough. The only thing I did not like was the airport transfer took longer than they said, but it got us there in the end.

Connor B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the cheapest deal for the apartment

The specific thing we booked was a four-night stay in an apartment in Magaluf. We tried a couple of other sites first and this was the cheapest for the same place. Arrived, got the keys and the apartment was fine. Good for a lads trip.

Joshua T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Booked the lot in one go

I have been using them for our family holidays since the kids were small, so this is my fourth or fifth booking with them. The bit that stands out is how easy it is to add extra nights on the same booking without starting again. We added two nights in Malaga last year and the price for the extra stay was fair. Everything was clear on the confirmation and the transfers ran to time.

Rachel G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than booking the flights separately

Compared to putting a flight and hotel together myself through a comparison site, this was simpler and the package price came out a bit lower for the same week in Lisbon. The hotel was the one I picked and the transfer was on time. The one thing I would flag is the seat selection on the outbound flight cost extra and I did not see that until the last screen, so check the extras before you pay.

Matthew N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a short break before the wedding

Needed somewhere quiet for a few days before my brother's wedding and I could not get the time to plan it myself. We looked at a few options and this one had the best hotel for the money in the Lake District. The booking was straightforward and the room was comfortable, though the restaurant stopped serving earlier than I expected.

Joshua R.
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Cheaper than booking it all ourselves

Compared with booking flights and a hotel separately, this worked out cheaper for our long weekend in Porto. The package was easy to put together and the transfer from the airport was on time. Good value for what we got, and the hotel breakfast was a nice bonus.

Shannon W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Great value package every time

We have booked with them for about eight years now and I would say they are the best value for a proper sun holiday if you want to avoid faffing about. The flights and hotel come as one price so we stopped doing it ourselves. Last summer we went to Crete for a week, the transfers were on time and the rep at the hotel sorted a fridge issue within an hour. We will keep going back.

Natalie D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed a break after a rough year

Needed a proper break after a rough year and my wife wanted somewhere warm with no planning. We have been going with them since the nineties so we know what to expect. Flights and hotel were all sorted in one go, the rep at the resort was helpful and the room was clean. Only small gripe was the airport queue at the bag drop was longer than I expected.

Mark W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

reply on a change took days

We have booked through them a few times and the package prices are usually good. This time we wanted to move our Majorca dates by a week and it took nearly four days to get a reply to the message we sent through the site. Once it was sorted the change fee was fair and the new flights were fine. It is just slow when you need an answer quickly, and I had to chase it once.

Paul B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Transfer bus was late but fine

Booked the Tenerife trip on the app while queuing for coffee and it took maybe five minutes. Our airport transfer bus was about forty minutes late which was annoying after a long flight, but the driver was apologetic and the hotel was as described. Would book again.

Lisa H.
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booked the week in Greece, no regrets

Would happily book with them again. We looked at three other firms before settling on this one, and the total was the best value for the hotel we wanted. Flights left on time and the transfer was waiting at the airport.

Rachel S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

hotel not what the pictures showed

Booked the Costa del Sol hotel having compared a few packages and this one looked the best value. When we got there the pool was a lot smaller than in the photos and the room was on the ground floor by the bins. Rep said there was nothing they could do and it took three days to get a reply when I emailed about it afterwards. Very disappointing for the money.

Stuart A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than the other sites but

Was cheaper than the other sites I looked at for a weekend in Brighton so I went with it. The booking was quick enough. The hotel room was a bit small and the wifi kept dropping, which was annoying when I was trying to sort stuff out. Fine for what we paid though.

Aisha A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Cheaper than the pricier sites

Looked at four or five sites for a long weekend in Lisbon and this came out about thirty pounds cheaper for the same flights and hotel. Booking took a while because the seat selection kept timing out, but it got there in the end. The hotel was clean and near the metro, so for the money it was a good deal. Went with them again for Porto in the spring.

Angela M.
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needed a holiday after exams

Needed somewhere cheap and sunny to go after finishing uni and this was the first time I had booked a trip like this myself. Went to Ibiza with three mates and the apartment was basically what it looked like online. Easy to sort out and they answered my questions fast.

Deji W.
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Booked the girls trip on my phone

Booked the Benidorm trip for me and my sister on my phone at lunch. Took about ten minutes and the confirmation email had everything in it. The hotel was right by the beach, the room was clean and the reception staff were lovely when we had a question about the pool towels.

Hayley M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

long time customer, usually spot on

Been booking with Cosmos for years now and the holiday we did in Mallorca last June was no different. The booking on the site took a while to get through because the page kept refreshing when I changed the dates, but once it was done everything came through in the confirmation email and the transfer was waiting at the airport as promised. Would use them again.

Janet W.
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booked a city break on the app

Booked a long weekend in Edinburgh on the app on the way to work. Took about five minutes, the confirmation came straight through and the hotel check in was fine when we got there. Had a small issue with the room being on the wrong floor but they moved us within the hour. Would use again, easy to do on the phone and I did not need to ring anyone.

Kerry T.
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why we chose them for our anniversary

We needed a holiday to mark our fortieth wedding anniversary and I wanted something organised without fuss. The hotel in Madeira was lovely, with a view over the sea from our balcony, and the staff remembered the occasion without us having to mention it. The transfers ran to time and the rep was very attentive throughout our stay.

Tracey C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The best package in the sun

Would book the Canaries trip with them again, which I have done a few times now. The flights left on time, the hotel was close to the sea and the rep was easy to find when we needed help. I know the resort well so I can tell you the rooms were better than what I have had elsewhere.

Tomasz W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

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