Exoticca

We needed a last minute trip for a family wedding abroad and their search turned up options the other sites didn't show. The booking itself was fine but the confirmation took a day longer than I expected and I had to chase it. Price was reasonable for what we got.

I booked the Algarve package with flights, a villa and a hire car, which is more fiddly than it sounds if you've tried it yourself. The site let me change the car pickup time without too much bother and the villa had everything listed, including the pool heating. Got the booking documents by email within a few minutes and the rep at the airport knew exactly who we were. Didn't need to ring anyone once we were out there.

We needed something that took the planning off our hands because we were going to Morocco for the first time and neither of us knew where to start. The itinerary they put together was sensible and the transfers were on time, which is all I wanted really.

Been booking with them for about six years now, mostly for city breaks and the odd beach week, and they've never let us down. The search is quick and the prices are usually better than what I'd find myself. Customer support has always answered when I've had a question, and the trip we took to Porto last spring went exactly as listed. Would book again without a second thought.

The verdict from me is that they know this area well, which is why I booked with them for a trip to Croatia after doing a couple of smaller city breaks elsewhere. The ferry timings were accurate and the local contact knew the best places to eat without being pushy about it. Customer service was patient when I had a few questions before departure.

I did find the booking pages a little busy, but I managed it. The hotel in Lanzarote was lovely and the staff at the resort were very helpful. Would be glad to use them again.

Compared it with the last time I tried to put a trip together myself and it was far less of a headache, the flights and hotel were sorted in one go. Checked it on the app while waiting for the kettle and it all loaded fine. Would do it again.

We booked a week in Malta for my wife's birthday and the process was straightforward, which I appreciated. The hotel was as described and the staff were very accommodating. My only complaint is that it took a few days for someone to reply when I queried the room type, though it was resolved in the end. We'd happily go with them again.

First time booking with this lot and honestly it went smoothly from start to finish, the hotel in Rhodes was what we'd been told and the transfers were waiting for us. Good value for a week away. Would book again.

Booked the Bali trip on my phone during my lunch break. Got the confirmation email but the hotel name was spelt wrong and I had to message them twice before anyone sorted it out. Still going but annoying.

We needed flights and a hotel sorted quickly to get to my sister's funeral in Cyprus, and I couldn't face juggling it all myself. The team on the chat found a route that got us there in time and sorted the hotel nearby. Everything was confirmed the same day and the rep met us at arrivals. I'm grateful for their help.

Compared it with booking the flights and hotel separately myself and it came out a fair bit cheaper for the same week in Lisbon, which is what made me go with them in the first place. The package was clear about what was included and nothing extra got added at the checkout stage, so I didn't have any nasty surprises when I paid.

The specific thing we booked was a package to Tenerife with flights and a week in a hotel, and the flight times changed a couple of weeks before we went. They let us know quickly and offered an alternative but it meant we had a much later start. Otherwise the hotel was fine.

The filters for board type and transfers are what made this one for me, because I've been burned before by a hotel that says all inclusive and isn't. Picked a package to Sardinia with the flights included and it matched the listing right down to the transfer times. I've been using them for a few years now and I know what to look for.

Honestly, a lovely week in Madeira and I would happily book with them again. The accommodation was clean and the staff were polite throughout our stay. We were able to speak to someone whenever we had a question, which I was grateful for.

Looked at three other sites before booking and this one wasn't the cheapest for the same flights to Faro. The booking itself was easy enough and the hotel was fine. Changing the return date later was a faff though, took a couple of calls to get it sorted.

I booked the guided tour of Sicily through them and the thing I remember most is the driver who took us round the Valley of the Temples, he knew his stuff. The hotel was comfortable and the breakfast was ample. Everything was clearly explained before we set off, which I appreciated.

Compared with the big high street travel agents, I found the same resort for a good deal less, and the holiday itself was every bit as comfortable. We stayed in a nice apartment near the beach in Mallorca and the transfers were prompt. A pleasant way to spend a fortnight.

Compared it to booking through one of the big comparison sites and it was a bit cheaper for the same flights, so that was nice. Hotel was alright though the room was smaller than I'd pictured from the photos. Would still use them.