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79%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Best option on the Gulf route

Honestly the best option if you're flying to Asia through the Gulf. The Business cabin seats lie flat properly and the meals are well made. I've flown the route a lot and this is the one I pick.

Gareth H.
1 person found this helpful

First time flying with them

First time flying with them and I compared it against a direct flight from Gatwick, which cost a bit more. Booking the seat on the site took a couple of goes because it kept timing out. Flight was smooth and the crew were helpful with a question about my connection.

Daniel G.
1 person found this helpful

flight was delayed a fair while

Booked a return to Dubai and bought the seat upgrade, which was fine. The outbound was delayed around three hours with very little explanation at the gate and it took a while for anyone to tell us what was going on. Staff eventually sorted us with meal vouchers. Booking itself was simple enough.

Terence C.
0 people found this helpful

Booked flights for uni break

Booked flights to Bangkok via Abu Dhabi for a uni break. Easy to pick dates and add my bag. The in flight films were decent and the food was better than I expected, honestly. Would fly again for sure.

Olivia J.
1 person found this helpful

Needed a flight home fast

We needed to get back to Manchester at short notice after my sister took ill, so I had to find a flight that could leave the same week. The fares were reasonable and I had the booking confirmed within the hour. I've flown with them many times over the years and they've never let me down on the basics. Cabin crew on the return were kind and patient with my sister.

Julie W.
1 person found this helpful

Needed a seat for a long haul

Needed a comfortable seat for a long haul to Australia with a dodgy back, so I was after extra legroom. I've flown this route a fair bit and know the cabins, and the seat I got was fine but not as roomy as I'd hoped. The check in desk was slow and the in flight meal arrived cold. Would manage it but I'd look elsewhere next time.

Martin K.
1 person found this helpful

booked the business seat

Booked the business seat for the Abu Dhabi to London leg after comparing a few options on price and schedule. Seat folds into a proper bed and the food was better than I'd expected. Staff were quick with drinks and didn't hover. Only thing I'd flag is that the seat controls are a bit fiddly to find in the dark.

Jack W.
1 person found this helpful

Cheap flight to bali

Found a cheap flight to Bali via Abu Dhabi and it was honestly so easy to book. The app kept crashing when I tried to pick seats though, so I just did it on the laptop instead.

Chloe B.
0 people found this helpful

good value for the trip

Good value for the trip to Dubai, I think, and the seats were comfortable enough. The check in staff were polite and the flight was on time. The small tray table was a bit wobbly.

Denise H.
0 people found this helpful

got a cheap flight to Sydney

Needed a flight to Sydney for my cousin's wedding so went with them because it was the cheapest I could find. Booking was quick on the app and I got a seat with extra legroom. The food was alright and the staff were lovely about my bag.

Jodie D.
2 people found this helpful

Needed a last minute flight

My mum had a fall in Cardiff so I had to get to Johannesburg and back fast, and this was the only thing with seats the same week. I booked on my phone in the car park. The fare was higher than I'd have liked for a last minute trip, and the flight left forty minutes late, but it got me there.

Neil C.
3 people found this helpful

Quick booking on the app

Booked the Bangkok trip on the app in about five minutes while waiting for the kettle. Flight times were right, seat selection worked first go. Got a small email confirmation which was all I needed.

Chloe M.
0 people found this helpful

Rebooking was a nightmare

Had a connection cancelled and they rebooked me onto a flight three days later, which I wasn't happy about. Getting through to someone on the phone took ages and the chat tool kept dropping out. Eventually got a refund but it was far more hassle than it should have been.

Daniel E.
2 people found this helpful

Cheap fares for the gulf

The fare to Colombo via Doha was the cheapest I could find for those dates, about forty quid under the other lot I checked. Booking was quick and the confirmation came through straight away. The only niggle is the baggage allowance is smaller than I'd like for a three week trip, so I ended up paying to add a bag on the way out.

Alex W.
4 people found this helpful

Cheaper than the usual airlines

Compared to the usual European carriers this was cheaper for a return to Delhi with a stop in Abu Dhabi, though not by as much as the advert made out. The bag fee at the airport was more than I'd budgeted for. Flight itself was on time and fine.

Amy B.
2 people found this helpful

Booked a trip to Bangkok

Went with the flight to Bangkok because it was the one that fitted my dates, though I'd looked at two other airlines first. The seat I picked had less legroom than the map suggested, which was a bit disappointing. Cabin crew were fine and the flight landed on time. Price was on the high side compared to the others.

Jennifer H.
0 people found this helpful

very pleased with the trip

I'd say this was a very good choice for our trip to Dubai and back. The booking was straightforward and the staff were most helpful when I rang about my wheelchair assistance. We didn't have any trouble at all, and I'd happily fly with them again.

Tracey C.
0 people found this helpful

Flown with them for years

I've been flying with them for years now, mostly to see my sister in Perth, and they're always reliable. Booking online is easy enough once you know where to look. The seats on the longer legs could do with more padding, mind, but I still go back.

Gillian S.
1 person found this helpful

Cheaper than flying direct

Compared it with flying direct from Heathrow and it came out about a hundred quid cheaper for the same dates, with a stopover in Abu Dhabi thrown in. Seats were comfortable enough and the cabin crew were friendly. Checked bag allowance was generous too, which mattered for us with the kids and all the car seats.

Sana A.
1 person found this helpful

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About Etihad Airways

Etihad Airways is the national carrier of the United Arab Emirates, operating from its hub at Abu Dhabi International Airport. The airline flies passengers across a broad network of destinations in Europe, Asia, Africa, the Americas and Australasia, and carries cargo through its freight division. Its services span economy, premium economy, business and first class cabins, alongside the Etihad Guest loyalty programme and partnerships with other airlines.

Customers book flights through the airline's website, mobile app, travel agents and partner channels, and manage bookings, seat selection and check-in online before travel. The airline is known for its onboard hospitality, lounge facilities in Abu Dhabi and its holiday packages that combine flights with hotel stays.

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