4th Utility

The fixed deal page showed the price per unit and standing charge side by side, which made it easy to compare. I signed up for the dual fuel one. The confirmation took a day longer than the site said it would, but the account is set up now and I can see my usage in the app.

Compared with the big household names I looked at, these came out a fair bit cheaper on the same usage. Setup was painless enough. Took a few days longer than the other one I looked at to show on the account.

Would switch again, the whole sign up took me maybe twelve minutes on my phone while waiting for the kettle to boil. Quote came up straight away, pick a deal, enter bank details, done. Confirmation email came through with the switch date and I got a text the day before. Nothing to chase, which is what I wanted.

I needed a fixed deal because my variable rate was going up every few months and I was fed up with it. This one locked the price for twelve months with no exit fee that I could find. Setup was straightforward. Would have liked the tariff details to be a bit easier to find on the site.

I needed to switch because my old deal ended and the new one was way more expensive. Signed up online but then nothing happened for almost two weeks and I had to ring them three times to find out where things were. Not impressed, I'd think twice.

Moved into a new flat and the old supplier wanted a fortune to take over the account so I switched. Booked it on my phone between shifts and the new supply was live the day I got the keys. Quick, cheap enough, and no drama. Really happy with it so far.

I bought the smart meter installation last year and I am pleased to say the engineer arrived when promised and was very tidy about it. My bills have been steady since and the readings come through without me having to do anything.

The app's the first thing I'd mention, it shows my usage by day and I can see what the heating costs. I've been with them about five years now and the bills have been steady. Getting a human on the phone took a while last time, mind, about twenty minutes on hold before anyone picked up. Otherwise no complaints, they do what they say.

Switched over to them last spring and the price has been fine so far. Setup was quick enough on my phone. Nothing much to moan about, the bills come on time and the app works.

Best thing I did all year was switching here, the quote was clear and the switch went through with nothing to chase. Sorted in one call, no paperwork to sign, bills have been right every month since.

Compared with my old supplier this was miles quicker to sign up, did it all on my phone during my lunch break. Quote came up straight away and the switch date was sorted without me chasing anyone. Only thing is the welcome pack took a week to turn up. Would switch again no problem.

The app shows my usage by day which is dead handy. Checking how much the heating is costing me on cold nights is so much easier than waiting for the bill. Signed up in like five minutes. Only gripe is the app logs me out every so often.

I needed a new supplier when my previous contract came to an end and wanted something straightforward to manage. The sign-up was simple enough, I was able to complete it at my own pace. The bills have been accurate and the account is easy to keep an eye on. A pleasant experience throughout, thank you.

I went with the fixed deal and the first bill came through with an estimated reading that was way too high. Sorted it out by sending a photo of the meter, but it took about ten days to get it corrected. The price itself is fine. Just wish the estimate had been closer.

I looked at about four different suppliers before picking the dual fuel tariff here, mainly because the gas and electric came out cheaper together than separately. The comparison table on the site made it easy to see the standing charges side by side. Signing up took maybe fifteen minutes and the first direct debit went out exactly when they said it would. Good value, nothing I'd complain about.

I have been using the app they provide to keep track of my electricity, which I find quite helpful for seeing how much the heating costs me. Setting up the account was straightforward, and the staff on the telephone were patient with me when I needed to ask about a reading. It does take a little getting used to, but I am reasonably content with it.

Compared with the bigger suppliers I'd used before, this took noticeably longer to set up, with a couple of extra forms to fill in. The price was lower than what the big names were quoting me. Meter readings took a few attempts to get accepted online. Fair enough but not as slick as I expected.

Switching from my old provider was far quicker here, the whole thing was done online in about ten minutes with no phone calls. Energy started on the date they said, so I'm happy so far.

Been with them for about three years now and the bill went down when I checked the new tariff. The only thing that annoyed me was the renewal reminder came late, so I had to ring to check my rate before it rolled over.

Honestly the price is the reason we stayed. Our bills are about the same as the last deal but the unit rate is a bit lower and the standing charge is fine. The renewal reminder came in good time and the switch was painless. We have not needed to ring them yet, which I count as a good sign.