85%Would buy again
Moved into a new flat and the old supplier wanted a fortune to take over the account so I switched. Booked it on my phone between shifts and the new supply was live the day I got the keys. Quick, cheap enough, and no drama. Really happy with it so far.
Read moreI needed to switch because my old deal ended and the new one was way more expensive. Signed up online but then nothing happened for almost two weeks and I had to ring them three times to find out where things were. Not impressed, I'd think twice.
Read moreI looked at about four different suppliers before picking the dual fuel tariff here, mainly because the gas and electric came out cheaper together than separately. The comparison table on the site made it easy to see the standing charges side by side. Signing up took maybe fifteen minutes and the first direct debit went out exactly when they said it would. Good value, nothing I'd complain about.
Read moreI went with the fixed deal and the first bill came through with an estimated reading that was way too high. Sorted it out by sending a photo of the meter, but it took about ten days to get it corrected. The price itself is fine. Just wish the estimate had been closer.
Compared with the bigger suppliers I'd used before, this took noticeably longer to set up, with a couple of extra forms to fill in. The price was lower than what the big names were quoting me. Meter readings took a few attempts to get accepted online. Fair enough but not as slick as I expected.
Been with them for about three years now and the bill went down when I checked the new tariff. The only thing that annoyed me was the renewal reminder came late, so I had to ring to check my rate before it rolled over.
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4th Utility is a UK energy supplier that provides gas and electricity to households across the United Kingdom. The company positions itself as a provider of domestic energy plans, with customers managing their accounts and tariffs through an online portal and app. Its service is delivered digitally, with billing, meter readings and account changes handled remotely rather than through a high street presence.
Customers of 4th Utility are domestic households looking for a straightforward energy contract, although the company's offering is aimed at individuals rather than businesses. The brand has built its reputation around a direct, online-first approach to energy supply, which places it among the newer challengers in the domestic market.
