85%Would buy again
Moved into a new flat and the old supplier wanted a fortune to take over the account so I switched. Booked it on my phone between shifts and the new supply was live the day I got the keys. Quick, cheap enough, and no drama. Really happy with it so far.
Read moreI needed to switch because my old deal ended and the new one was way more expensive. Signed up online but then nothing happened for almost two weeks and I had to ring them three times to find out where things were. Not impressed, I'd think twice.
Read moreI looked at about four different suppliers before picking the dual fuel tariff here, mainly because the gas and electric came out cheaper together than separately. The comparison table on the site made it easy to see the standing charges side by side. Signing up took maybe fifteen minutes and the first direct debit went out exactly when they said it would. Good value, nothing I'd complain about.
Read moreThe fixed deal page showed the price per unit and standing charge side by side, which made it easy to compare. I signed up for the dual fuel one. The confirmation took a day longer than the site said it would, but the account is set up now and I can see my usage in the app.
Compared with the big household names I looked at, these came out a fair bit cheaper on the same usage. Setup was painless enough. Took a few days longer than the other one I looked at to show on the account.
I needed a fixed deal because my variable rate was going up every few months and I was fed up with it. This one locked the price for twelve months with no exit fee that I could find. Setup was straightforward. Would have liked the tariff details to be a bit easier to find on the site.
The app's the first thing I'd mention, it shows my usage by day and I can see what the heating costs. I've been with them about five years now and the bills have been steady. Getting a human on the phone took a while last time, mind, about twenty minutes on hold before anyone picked up. Otherwise no complaints, they do what they say.
I have been using the app they provide to keep track of my electricity, which I find quite helpful for seeing how much the heating costs me. Setting up the account was straightforward, and the staff on the telephone were patient with me when I needed to ask about a reading. It does take a little getting used to, but I am reasonably content with it.
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4th Utility is a UK energy supplier that provides gas and electricity to households across the United Kingdom. The company positions itself as a provider of domestic energy plans, with customers managing their accounts and tariffs through an online portal and app. Its service is delivered digitally, with billing, meter readings and account changes handled remotely rather than through a high street presence.
Customers of 4th Utility are domestic households looking for a straightforward energy contract, although the company's offering is aimed at individuals rather than businesses. The brand has built its reputation around a direct, online-first approach to energy supply, which places it among the newer challengers in the domestic market.
