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Compared a few options before going with this one and the price looked good on the page. When it came to the actual visit the work took longer than I was told and the final bill was higher than the quote. The team were polite enough but I had to chase them twice to get anything put right.

Compared with the firm I was with before, the process here is far less of a faff, I'll say that. I've been a customer for years now and the staff know my details without me repeating them every time. The one thing I'd change is the wait on hold when I ring, which is a bit long at busy times, but everything else has been reliable.

I've been with them for about six years now, renewing the same arrangement each year. Last renewal went through without any fuss, the reminder came in good time and the new terms were clearly set out. They've always been reliable for me, and the staff on the phone are patient when I need a bit of help.

Booked the basic plan on my phone during a lunch break lol. Confirmation came straight away and the person who met me was dead friendly. Nothing to complain about, would do it again.

Needed a reliable service for the house and wanted to keep the costs down. Compared the price with two local firms and this came out cheaper for a similar job, so that settled it. The booking was easy to do online and the team arrived on the agreed day and finished in good time. They cleaned up after themselves, which is always a bonus. Would have them back for the next job.

Went through three providers before picking this one, mainly because the first call I made to the others felt like a sales pitch. Here the adviser just asked what I needed and quoted it straight. Took a couple of days to get everything in writing, but the final setup was clear and nothing caught me out later.

What struck me most was how courteous the staff were when I rang with a question about my booking. I had been rather nervous about doing it online, but the website was quite straightforward to follow and I didn't have to chase anyone. Everything was handled properly and on time, and I was glad of it.

Compared this with two other services and it was cheaper than both for the same level of service. Signing up took about fifteen minutes and the payment went through without any problems. The adviser I spoke to was patient and answered my questions properly, so I don't have a bad word to say.

Honestly this was a great first experience, the booking took about five minutes and the confirmation came through right away. The person I dealt with explained everything clearly and didn't rush me. Never used them before so I was unsure, but it all went exactly as described and I'd be happy to go back.

Got my account set up on the app and it all works fine now. The sign up needed me to verify my email twice though, which was a pain when I was on the bus. Once I was in, the service has been good and I haven't had any issues since.

The free trial was what got me in the door, and I couldn't believe how easy it was to start. The app loads quick and the first session was spot on. Got a reply from support within the hour when I had a question, which was fab. Think I'll stay on past the trial.

Our old system packed in and we needed something that could take over the same setup without a rebuild. Signing up was straightforward and the onboarding call covered what I needed to know. The one thing I'd flag is the support queue at peak time, but on the whole it does the job we need.

Our system needed sorting urgently after a fault, so I went looking for someone who could come out quickly. The booking was simple enough, though the first appointment slipped by a day and nobody rang to say so. The work itself was done properly once they arrived and the explanation afterwards was clear. Pricing was fair but the wait for a reply to my email was longer than I'd like.

I needed something sorted fast for a trip coming up at the weekend. Booked it in the evening and it was confirmed before I'd finished my tea. Everything arrived when they said it would.

I booked the assessment through their website, which was clear enough once I found the right page. The appointment was moved once without much notice, and it took a few days for someone to ring me back to confirm the new time. Once the assessment took place it was handled well and the report arrived when promised. I'm reasonably satisfied, though the communication could be better.

Priced well for the level of cover I wanted, and the monthly payment comes out on the same day each month without fuss. I looked at a couple of similar services and this was the one that didn't have extra fees tacked on. Booking was done in one sitting and the paperwork arrived promptly.

Compared with the big high street names this was noticeably cheaper for the same cover level, and the booking was simple enough on the site. Took the appointment I wanted, the person who turned up knew what they were doing and didn't try to sell me extras. Happy with what I paid, I'd book again.

I know this area well from doing it for years, and this beats the provider I used before by some distance. The booking tool lets you pick exact times without ringing anyone, and the reminders are useful. Work was carried out on the day, and the follow up was thorough.