83%Would buy again
Needed a reliable service for the house and wanted to keep the costs down. Compared the price with two local firms and this came out cheaper for a similar job, so that settled it. The booking was easy to do online and the team arrived on the agreed day and finished in good time. They cleaned up after themselves, which is always a bonus. Would have them back for the next job.
Read moreCompared a few options before going with this one and the price looked good on the page. When it came to the actual visit the work took longer than I was told and the final bill was higher than the quote. The team were polite enough but I had to chase them twice to get anything put right.
Read moreOur system needed sorting urgently after a fault, so I went looking for someone who could come out quickly. The booking was simple enough, though the first appointment slipped by a day and nobody rang to say so. The work itself was done properly once they arrived and the explanation afterwards was clear. Pricing was fair but the wait for a reply to my email was longer than I'd like.
Read moreOur system needed sorting urgently after a fault, so I went looking for someone who could come out quickly. The booking was simple enough, though the first appointment slipped by a day and nobody rang to say so. The work itself was done properly once they arrived and the explanation afterwards was clear. Pricing was fair but the wait for a reply to my email was longer than I'd like.
I booked the assessment through their website, which was clear enough once I found the right page. The appointment was moved once without much notice, and it took a few days for someone to ring me back to confirm the new time. Once the assessment took place it was handled well and the report arrived when promised. I'm reasonably satisfied, though the communication could be better.
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