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79%Would buy again

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This score is based on 19 real reviews

Reviews (19)

needed cash for a family thing

I needed the funds quickly for a family matter and I looked at three other lenders first. This one wasn't the cheapest but it was the only one that gave me an answer the same day. The paperwork was a bit fiddly and took longer than I'd have liked.

Kieran R.
3 people found this helpful

Slow and the reply took ages

Not a great experience for me, the verdict is that it works but it's slow. My application sat in review for almost four days with no update and I had to chase it twice. Once approved the money came through fine, and the repayment schedule was easy enough to set up, but I'd think twice if you need it urgently.

Jacob A.
1 person found this helpful

A bit more than the alternatives

Compared with the high street options this came in a bit more expensive, though the value felt fair for a short term loan. The application was simple and the funds were in my account within a working day. The only thing I'd flag is that the early repayment form was buried in the site.

Martin P.
1 person found this helpful

compared a few before picking

Looked at four different lenders before going with them because the rates varied a lot. What stood out was the clear breakdown of total repayable before I had to commit to anything. Signing up took about ten minutes and I got a decision within the hour. The money arrived the same day, and I can see every payment in the app so there's nothing to chase.

Martin L.
3 people found this helpful

the portal is quick

Needed a bit of cash for a new phone contract mess and this was the quickest option. Signed up through the portal and it told me the result straight away. Money arrived the following day, the only thing is the portal logged me out twice while I was filling it in.

Kwame H.
0 people found this helpful

Much quicker than my bank

Went with them over my bank because the bank wanted a branch visit and a week of paperwork. Here it was all online, approved the same day and the money arrived before bedtime. Nothing to complain about.

Callum C.
2 people found this helpful

the repayment plan

I took out the personal loan to cover some home repairs and I was grateful for the repayment plan they set up. The application was straightforward and I had the money within two working days. I did find the monthly schedule a little hard to follow at first, but the adviser was patient when I rang.

Carol P.
1 person found this helpful

Just got the cash

Needed a loan for my car insurance and got it through the app in about ten minutes. Money landed in my bank before I'd finished my lunch and the repayment reminders are handy. Easy, no stress, done.

Ryan D.
6 people found this helpful

Quick and no fuss

Used it to top up a short term loan I already had with them, so I knew the process. The new application took about ten minutes on the app and the money was in my account the next working day. Repayments are set up automatically, so I don't need to remember anything.

Joshua G.
1 person found this helpful

needed it for the car

I needed the money to cover an unexpected car repair and the bank had turned me down. The application took a while to complete as there were a lot of questions about my income. The money came through in the end, though I did feel the process dragged on longer than it should have.

Michael W.
9 people found this helpful

Fine but the fees add up

Quick enough to get approved and the money arrived the next day. Customer service took three days to reply to my question about an early payment though. The fees are higher than I expected once you add them up, so I'd check the total before signing.

Imran C.
5 people found this helpful

needed a loan fast

Needed the money quick as my car packed in and I couldn't wait a week. Applied on my phone during lunch, got a decision same afternoon and it hit my account next morning. Didn't have to ring anyone which was a relief honestly, all done through the app and the repayment dates are clear.

Daniel R.
2 people found this helpful

better than the alternatives

They were the best option out of the four I looked at, mainly because the others wanted a week of paperwork and a branch visit. This one was all online and I had an answer within an hour. Cost a bit more than the cheapest I found but the speed made up for it for me. Not the cheapest, but the most sensible.

Scott M.
1 person found this helpful

the app is actually nice

Honestly the app is the best bit, you can see every payment and change the date if you need to. Got approved in like ten minutes and the cash was in my account by the next morning. Really easy, no faff at all.

Jessica F.
1 person found this helpful

Been with them for years

What stands out most is that the account page still looks the same as when I first joined, which I actually like. I've borrowed from them a few times over the years and every time the money turns up when they say it will. The app shows me the balance and the next payment date without me having to dig. Nothing has changed in the process and that suits me fine.

Raymond B.
1 person found this helpful

quicker than the bank

Compared with my bank, which took a fortnight last time, this was done in an afternoon. The forms were short and the approval came back before I'd finished my tea. The money appeared the following morning and I've had no problems since.

Kelly N.
0 people found this helpful

Reliable as always

Been using them for a few years and the verdict hasn't changed, they're reliable and the process is the same every time. The application is quick and the cash arrives on the next working day. Customer service has always answered the phone when I've needed them.

Andrew R.
2 people found this helpful

Better than the overdraft

Compared it to my bank overdraft and this worked out cheaper for what I needed, and I didn't have to wait for the bank to sort it out. Applied at night, approved first thing and paid in by lunchtime. Would use again if I needed to.

James J.
8 people found this helpful

The money arrived when promised

I needed a loan to help my daughter with a deposit and wanted something I could manage comfortably. The application was clear and the team on the phone explained everything without rushing me. The money arrived exactly when they said it would.

Deborah A.
3 people found this helpful

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