Verisure Smart Alarms

The kit that arrived was not quite what the pictures showed, the control panel was a different style and there was no keypad in the box I was promised. Engineer sorted it on the day but it took a phone call to get the missing part sent out. Not what I expected for the money paid.

Bought the starter kit with a motion sensor and a door contact through the site. Engineer turned up on the day they said and had it all running in about two hours. App is quick to arm and disarm from my phone at work. Would have given more but signing up took ages with the identity checks.

Compared with the cheap kit I got from a big electronics shop, this is night and day. The shop one kept dropping out and the alarm would chirp for no reason. With this, the sensors are reliable and the control panel is easy to use. I had a question about adding a camera, and the customer team got back to me the same day with options. Install was tidy and the engineer explained everything before he left.

I needed to feel safe in the house after my husband passed, and my son suggested I look into monitored alarms. The sign up was handled with care and the representative was patient when I had questions, which I did have many of. The installer was courteous and showed me how the panel worked before he left. I do feel a good deal safer now, and the monitoring team are always kind when I ring.

Had my car broken into outside the flat so wanted something proper. Signed up online, pretty quick. The sensors are small and don't look rubbish on the wall. Works fine so far, no false alarms yet which is a plus.

Had quotes from four firms and this one had the clearest breakdown of what the monitoring covers. The app shows the alarm status straight away, which the others didn't do. Installation was booked within ten days and the engineer was on time and polite. Happy with it so far.

Compared to the two other firms I got quotes from, this felt more solid, the contract terms were clearer and the kit looked better made. We went with them and have had no problems since. The engineer took his boots off at the door which I appreciated.

First time with a monitored alarm and the sign up was simple enough, they took my details over the phone and the engineer came out inside a week. The only niggle was the app asking me to update twice before the sensors would link up properly, which took the best part of an evening. Otherwise it works and the price is what they quoted.

Compared with a local firm that quoted me about the same kit, this one works out dearer each month once you add the monitoring. The system itself is fine and the install was done on the day. Would have liked a clearer breakdown of the fees before I signed.

Honestly it has been one of the better decisions we made for the house this year. We are first time with any kind of monitored alarm and I was nervous about the contract side of things, but the rep on the phone explained it clearly. The installer was careful around the Victorian sash windows and cleaned up after himself. Monitoring has been reliable and the app notifications are quick.

Looked at a few companies before going with them, mostly because I wanted to know exactly what I was paying for each month. Their adviser on the phone went through every line without rushing me. The engineer fitted the sensors and showed me the app, and he was patient about it, which I appreciated.

Compared to the cheap wireless kit we had before, this is a different world. We've been customers for about six years now and the monitoring has never let us down. The engineer who came out to fit the sensors was polite and tidy, and he left the place cleaner than he found it. Only small gripe is the monthly fee has crept up a bit since we signed, which I'd have liked a heads up about.

Got it after our flat got done over last winter. Booked the install in the app and they came out the next week. Works well, the app is easy enough.

Got the starter kit with a door sensor and two motion sensors. Kit came packed well and the engineer fitted everything in a couple of hours. The app is simple to use and I can see who arms and disarms the system. Good value for what you get, and the monthly cost is lower than I expected after the first year.

The engineer who came to fit it was really patient and talked us through the app before he left, which I didn't expect. We'd looked at three companies before picking this one, mainly because the monthly cost was clear from the start. The app took a bit of getting used to but it's fine now, and we get a ping whenever the front door opens.

I wanted something sensible without paying over the odds, so I checked prices before signing up. The monthly fee is reasonable for what you get and there were no surprise charges on the first bill. The engineer fitted everything in one visit and the alarm has been reliable since.

Went with them because we were adding monitoring to a new build and wanted something the insurer would accept. The sign up was straightforward enough, and the engineer knew the system inside out. The delay came with the install date, which slipped by a week because of their scheduling, and I had to ring twice to get it confirmed. Once it was in, it has been fine.

Bought the video doorbell and a keypad for the side gate through the site. The doorbell came in a box that felt a bit flimsy but nothing was damaged. Engineer fitted both on the same visit, though the keypad was a bit fiddly to line up. App shows the camera feed well and the alerts come through fast.

Really happy with it. Booked the install online, the engineer came out a fortnight later, and everything was working by lunchtime. Sensors are reliable and the app is clear. Nothing to complain about.