89%Would buy again
Compared with the cheap kit I got from a big electronics shop, this is night and day. The shop one kept dropping out and the alarm would chirp for no reason. With this, the sensors are reliable and the control panel is easy to use. I had a question about adding a camera, and the customer team got back to me the same day with options. Install was tidy and the engineer explained everything before…
Read moreThe kit that arrived was not quite what the pictures showed, the control panel was a different style and there was no keypad in the box I was promised. Engineer sorted it on the day but it took a phone call to get the missing part sent out. Not what I expected for the money paid.
Read moreI needed to feel safe in the house after my husband passed, and my son suggested I look into monitored alarms. The sign up was handled with care and the representative was patient when I had questions, which I did have many of. The installer was courteous and showed me how the panel worked before he left. I do feel a good deal safer now, and the monitoring team are always kind when I ring.
Read moreCompared with a local firm that quoted me about the same kit, this one works out dearer each month once you add the monitoring. The system itself is fine and the install was done on the day. Would have liked a clearer breakdown of the fees before I signed.
Went with them because we were adding monitoring to a new build and wanted something the insurer would accept. The sign up was straightforward enough, and the engineer knew the system inside out. The delay came with the install date, which slipped by a week because of their scheduling, and I had to ring twice to get it confirmed. Once it was in, it has been fine.
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Verisure Smart Alarms is the smart home security brand of Verisure, the European monitored alarm and surveillance company, and it sells alarm systems designed for homes that can be managed from a smartphone app. The range centres on a hub, door and window sensors, motion detectors, cameras and smart locks, which customers combine into a system that they install and control themselves. The brand is aimed at homeowners and renters in the United Kingdom who want monitored protection without a long-term engineer-installed contract, and the company sells its products through its website.
Customers can add professional monitoring through a subscription, so that trained operators are alerted when the system is triggered and can contact the household or the emergency services. The company is known for connecting its hardware to app-based alerts and video verification, and its products are supported through online guidance and customer service.
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