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Verisure Smart Alarms

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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Smart alarm kit and app

Bought the starter kit with a motion sensor and a door contact through the site. Engineer turned up on the day they said and had it all running in about two hours. App is quick to arm and disarm from my phone at work. Would have given more but signing up took ages with the identity checks.

Jack B.
1 person found this helpful

Better than the wireless kit from the shop

Compared with the cheap kit I got from a big electronics shop, this is night and day. The shop one kept dropping out and the alarm would chirp for no reason. With this, the sensors are reliable and the control panel is easy to use. I had a question about adding a camera, and the customer team got back to me the same day with options. Install was tidy and the engineer explained everything before he left.

Jade L.
3 people found this helpful

Needed something after my husband passed

I needed to feel safe in the house after my husband passed, and my son suggested I look into monitored alarms. The sign up was handled with care and the representative was patient when I had questions, which I did have many of. The installer was courteous and showed me how the panel worked before he left. I do feel a good deal safer now, and the monitoring team are always kind when I ring.

Margaret M.
1 person found this helpful

Bought it after my car got nicked

Had my car broken into outside the flat so wanted something proper. Signed up online, pretty quick. The sensors are small and don't look rubbish on the wall. Works fine so far, no false alarms yet which is a plus.

Sam C.
1 person found this helpful

compared a few and this one won

Had quotes from four firms and this one had the clearest breakdown of what the monitoring covers. The app shows the alarm status straight away, which the others didn't do. Installation was booked within ten days and the engineer was on time and polite. Happy with it so far.

Piotr T.
0 people found this helpful

Better than the other lot i looked at

Compared to the two other firms I got quotes from, this felt more solid, the contract terms were clearer and the kit looked better made. We went with them and have had no problems since. The engineer took his boots off at the door which I appreciated.

Emeka B.
0 people found this helpful

Would sign up again

Honestly it has been one of the better decisions we made for the house this year. We are first time with any kind of monitored alarm and I was nervous about the contract side of things, but the rep on the phone explained it clearly. The installer was careful around the Victorian sash windows and cleaned up after himself. Monitoring has been reliable and the app notifications are quick.

Claire S.
2 people found this helpful

Clear and the team were kind

Looked at a few companies before going with them, mostly because I wanted to know exactly what I was paying for each month. Their adviser on the phone went through every line without rushing me. The engineer fitted the sensors and showed me the app, and he was patient about it, which I appreciated.

Julie H.
0 people found this helpful

Needed something after break in

Got it after our flat got done over last winter. Booked the install in the app and they came out the next week. Works well, the app is easy enough.

Megan T.
1 person found this helpful

sensor kit and app setup

Got the starter kit with a door sensor and two motion sensors. Kit came packed well and the engineer fitted everything in a couple of hours. The app is simple to use and I can see who arms and disarms the system. Good value for what you get, and the monthly cost is lower than I expected after the first year.

Rhys R.
1 person found this helpful

does the job for the money

I wanted something sensible without paying over the odds, so I checked prices before signing up. The monthly fee is reasonable for what you get and there were no surprise charges on the first bill. The engineer fitted everything in one visit and the alarm has been reliable since.

Christine N.
0 people found this helpful

in place within a fortnight

Really happy with it. Booked the install online, the engineer came out a fortnight later, and everything was working by lunchtime. Sensors are reliable and the app is clear. Nothing to complain about.

Ben T.
2 people found this helpful

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About Verisure Smart Alarms

Verisure Smart Alarms is the smart home security brand of Verisure, the European monitored alarm and surveillance company, and it sells alarm systems designed for homes that can be managed from a smartphone app. The range centres on a hub, door and window sensors, motion detectors, cameras and smart locks, which customers combine into a system that they install and control themselves. The brand is aimed at homeowners and renters in the United Kingdom who want monitored protection without a long-term engineer-installed contract, and the company sells its products through its website.

Customers can add professional monitoring through a subscription, so that trained operators are alerted when the system is triggered and can contact the household or the emergency services. The company is known for connecting its hardware to app-based alerts and video verification, and its products are supported through online guidance and customer service.

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