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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

very pleased with the service

I'm very pleased with this, it has done exactly what I needed for my home computer. The support team answered my question within the hour, which surprised me given how many firms make you wait. I was a bit worried about the process at first but it was straightforward from start to finish.

Michael M.
1 person found this helpful

Cheaper elsewhere

Honestly I found the same thing cheaper on another site for my laptop and felt a bit ripped off paying this much. The install was fine but it kept asking me to restart. Not sure I'd bother again tbh.

Amy E.
1 person found this helpful

Quicker than my old provider

Switched over from my old provider and the whole thing was done quicker than I expected, which was a nice surprise on a lunch break. The app is fine for checking things on the go. Only minor thing is the login kept logging me out on my phone but it's sorted now. Would go with them again.

Jordan M.
1 person found this helpful

Needed it for my uni laptop

Needed something for my uni laptop after my last one got a virus and I was panicking about it. Got it set up in like ten mins and it has been fine since. Only annoying bit is it nags you about updates a lot.

Abigail R.
0 people found this helpful

Quick install on my phone

Got the phone app sorted during my lunch break and it took about five minutes, which I didn't expect. Found the alerts quick to set up too, and it's been on my phone since without any fuss.

Daniel K.
1 person found this helpful

Far simpler than my old provider

Compared with my previous provider, the signing up was far simpler and I didn't have to sit on hold for an age. My son set it up for me but I could follow what was happening on the screen. The renewal reminder arrived well in advance, which I appreciated. I've been very content with it so far and I'd happily say so to my friends.

Jacqueline B.
2 people found this helpful

Needed it after a dodgy download

Needed it after a dodgy download nearly wrecked my gaming pc so I grabbed the cheapest deal I could find. Signing up was quick and the install worked first time. The one thing that bugged me was the constant pop up asking me to upgrade, which got old fast. Otherwise it does its job and I have not had any issues.

Tomasz P.
1 person found this helpful

The home licence

I bought the home licence for the family computers last spring and it was easy to get going. The email with the key arrived straight away. My husband had a bit of trouble installing it on his older laptop but a phone call sorted that out. Everyone is happy with it now.

Christine G.
3 people found this helpful

solid for what it does

Honestly the protection is solid and it's the sort of product you forget about, which is what you want. I've managed a few networks over the years and the policy controls are easy to get to without digging through menus. The dashboard could show a bit more history but that's a small grumble. Would put it on the next site.

Alex F.
2 people found this helpful

The annual licence for home use

I bought the annual licence for my home computers a couple of years ago and have renewed it since. It has run quietly in the background without fuss, and the renewal reminders arrived well before the deadline. I am very pleased with it.

Jacqueline T.
0 people found this helpful

the phone app is the best bit

The phone app is the best bit, honestly. I can see what it has blocked and turn things off for a minute without digging around the settings. Sign in was quick and it has not dropped me out once. Renewal was easy too.

Jamie J.
2 people found this helpful

the licence for the office pcs

I bought the licence for our office PCs a few years back and it has been a solid choice since. The protection runs without slowing anything down, which is what counts for us. The only thing that dragged was the renewal, where the confirmation email took a couple of days to arrive.

Adam D.
2 people found this helpful

Needed it for the office

We needed proper protection for the office after a near miss with a dodgy invoice email, so I looked at a few options first. Went with this one mainly because the set up guide was clear. It took a bit longer than I'd hoped to get the admin side sorted, mostly because I had to chase a login detail. Works well now though.

Sophie P.
1 person found this helpful

good value for the money

Went for this because it worked out cheaper per device than the other packages I looked at, and the number of devices covered was more than I expected. Renewal was a bit of a faff the first time because the card details page kept timing out, but once I got through it was fine. It has run quietly in the background since. For what I pay each year I think it's good value and I'd take it again.

Muhammad M.
5 people found this helpful

The firewall box for the shop

I have been a customer for years and bought the firewall for the shop back when we first moved online. It has kept things running through several updates without me having to touch it. The one thing I would change is the renewal invoice arriving with very little warning, so I nearly missed it. Otherwise the same team has looked after us for a long time.

Angela S.
2 people found this helpful

Needed cover for the office network

We needed proper cover for the office network after a scare with a dodgy email, so I looked into it on a Monday. Signing up was fine but the account setup needed a few emails back and forth before the licences were on the right accounts. Once that was sorted it has been fine, though it took the best part of a week to get there.

Christopher S.
5 people found this helpful

Not the cheapest but fine

Compared with the cheaper option my mate uses, this one costs a bit more but the protection feels more complete for what I do. Set up took about fifteen minutes and the renewal was straightforward. The support chat took a while to connect on a Sunday, so I would have liked quicker help then.

Connor B.
1 person found this helpful

sorted my work laptop properly

Really good, the protection has sorted my work laptop properly and I have not had a single problem since setting it up. Took about ten minutes to install from the emailed link. Renewal reminders come through on time too.

Bethany F.
9 people found this helpful

The alerts on my tablet

I was rather pleased with the alerts that come through to my tablet, which tell me clearly what has been stopped. The explanations are written in plain English, which I appreciate a great deal. The only quibble is the menu layout, which took me a while to find my way around.

Brenda H.
1 person found this helpful

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About Sophos

Sophos is a British cybersecurity company that develops software and managed services to protect businesses and individuals from malware, ransomware and other online threats. Its product range includes endpoint protection, firewalls, network security, email security and cloud security, alongside managed detection and response services delivered by its own security analysts. Sophos sells mainly to businesses, including small and mid-sized organisations, public sector bodies and enterprises, through a network of channel partners, resellers and managed service providers rather than through shops.

The company also offers Sophos Home, a consumer product that brings antivirus and safe browsing protection to personal computers, tablets and phones. Sophos operates largely online, with its software distributed digitally and supported through its website, documentation and partner network.

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Telecom | Internet & hosting | Services | Software

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