Skip to content
ReviewAdviser
Forgot password?
Parcel ABC logo

89%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

my parcels always arrive

The collection for my online orders is always on the same day each week, which suits me well. I have used this service for about six years and I have never had a parcel go missing. The drivers leave a note through the door if I am out, and the tracking emails are easy to follow. It has been a reliable choice for me.

Julie B.
1 person found this helpful

Way better than the post office queue

compared to queuing at the post office this is miles easier, booked the collection in the app and the driver turned up in the window. no faff with printing labels either. went with them over the other courier because the other one wanted a fee for the weekend and these didn't. been using them since, no complaints really.

Harry B.
1 person found this helpful

collection was late and nobody said why

Booked a collection for 2pm, driver showed up at quarter to five with no message. Parcel got there fine the next day though. Price was fair. Support chat took ages to answer when I asked.

Mohammed Y.
0 people found this helpful

A good choice for returns

Honestly they are a good choice if you need to send a return back. The collection happened within the window and the tracking updated properly at each stage. I got the label printed at home and the whole thing took about ten minutes from start to finish. Worth a look if your current courier is a hassle.

Emma R.
1 person found this helpful

Needed something for a last minute gift

I needed to get a parcel to my brother in Edinburgh within two days and most couriers were quoting a week. I compared three options and this was the only one that could guarantee the timing without charging a premium. Booking took a few minutes on the site and the parcel arrived on the second day as promised, tracked from start to finish. I have since recommended it to two colleagues who had similar needs.

Michelle W.
2 people found this helpful

Proof of delivery photo saved me

I ship a lot of small stock and I know how much proof of delivery matters. The photo they attach to each drop is clear and timestamped, and the label printer settings on the site are easy to get right first time. Rates are decent for the volume I send, and the collections have been on time for months.

Kirsty B.
0 people found this helpful

Booked it at lunch and it was there next morning

Honestly the bit that got me was the tracking, you could see the parcel move from the depot to the van in real time which is more than I expected for the price. Booked it on the app in like two minutes and the driver knocked at 8am. Only small thing is the app kept asking me to rate it before I'd even sent anything, bit annoying but whatever, would use again for sure.

George G.
3 people found this helpful

Next day service used for a birthday parcel

I looked at a couple of other next day services before picking this one for a birthday parcel to my daughter. Their price was a bit higher than the others but the next day option was actually next day. The only thing I'd flag is the confirmation email took a while to arrive, so I wasn't sure at first it had gone through.

Carol T.
0 people found this helpful

Tracking and collection both spot on

Been shipping stuff for work for years so I know the ropes. What stood out here was the proof of collection photo sent straight to my phone, saves the usual back and forth with clients. The collection slot was honoured, the booking form pre-fills from last time, and the price per drop is competitive for a same-day service.

Thomas W.
1 person found this helpful

Decent first go with them

Pretty good for a first try. Signing up took a couple of minutes and the booking was clear. The parcel got there the next day which was what I needed. Only thing that put me off a bit was the sign up asked for more details than I expected before I could even get a quote, but once I was in it was fine.

Jamie B.
1 person found this helpful

needed a quick way to send documents

I had to get some signed paperwork to a solicitor by the next morning and needed a courier I could book at night. I signed up on the site in a few minutes and the booking went through straight away. The documents arrived before nine and the solicitor's office confirmed receipt. Glad I found them.

Amber C.
12 people found this helpful

Fine but the delivery was a mess

Honestly it got there in the end but the delivery was a bit of a faff. The driver rang me twice to ask for directions to a flat that was clearly on the map, and the tracking said delivered before it was. I was not happy about the wait and the customer chat took a while to answer. The price was fair and the box was fine but I would think twice before using them for anything time sensitive again.

Liam T.
8 people found this helpful

Does the job for the price

Costs less than the big names and gets the parcel where it needs to go. Booked a few drop offs for my shop and the collections turned up when they said. Labels print fine off the site. Not the fanciest service but for the money it's hard to fault.

Kieran C.
1 person found this helpful

Tracking lagged a bit

I've been sending with them for a long time and the service is steady. This time the tracking was a day behind the actual movements, which was a bit annoying when I was waiting on a package. The parcel came in the end and the driver was courteous.

Elizabeth B.
4 people found this helpful

cheaper than the rest and reliable

Compared with the bigger names this is cheaper for the same drop, and the parcels get there. I use them for trade parcels and the tracking has been fine. Not much more to say really, it does the job at a sensible price.

Neil H.
0 people found this helpful

Quicker than the other app

way quicker than the other app i was using, booked a collection in about a minute. driver came early which was nice. no hidden fees at checkout either. would use again.

Thomas R.
1 person found this helpful

Compared with my usual courier

I have always used the same courier for my parcels but I thought I would try this one after a neighbour recommended it. Compared with my usual firm, the booking was simpler and the driver was polite and on time. The only small thing was the price came out slightly more than I expected, though I would still choose them again for the reliability.

Elizabeth O.
1 person found this helpful

needed to get a parcel to my mate

needed to get a parcel to my mate in Leeds same day and this was the only one i could book at lunchtime. booking took like 2 mins on the app. it got there by 4 so i was made up. would use again for sure.

Sam B.
2 people found this helpful

been using them for years now

I have been a customer for about eight years, mostly sending parcels to my sister in Yorkshire. I needed a reliable courier after my last one went under, and they have never let me down since. Collections are on time and the drivers are always friendly. Happy to keep using them.

Gillian W.
1 person found this helpful

Write a review of Parcel ABC

Share your own experience to help other customers. Your review is published under your name.

Rate Parcel ABC from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Parcel ABC again?

At least 40 characters.

About Parcel ABC

Parcel ABC is a UK parcel and courier service that moves packages for individuals and businesses. The company is known for its drop-off network and for letting customers send parcels without needing to visit a post office counter. Customers arrange collections and track their parcels through the company's online booking system.

Its customers include private senders, small online sellers and businesses that need regular domestic deliveries. Reviews on this page cover the experience of sending and receiving parcels through the service.

Details

Contact information

Categories for Parcel ABC

Services | Postal services | Other services

Page statistics

Is this your company? Claim this listing