89%Would buy again
The collection for my online orders is always on the same day each week, which suits me well. I have used this service for about six years and I have never had a parcel go missing. The drivers leave a note through the door if I am out, and the tracking emails are easy to follow. It has been a reliable choice for me.
Read moreHonestly it got there in the end but the delivery was a bit of a faff. The driver rang me twice to ask for directions to a flat that was clearly on the map, and the tracking said delivered before it was. I was not happy about the wait and the customer chat took a while to answer. The price was fair and the box was fine but I would think twice before using them for anything time sensitive again.
Read moreI needed to get a parcel to my brother in Edinburgh within two days and most couriers were quoting a week. I compared three options and this was the only one that could guarantee the timing without charging a premium. Booking took a few minutes on the site and the parcel arrived on the second day as promised, tracked from start to finish. I have since recommended it to two colleagues who had…
Read moreBooked a collection for 2pm, driver showed up at quarter to five with no message. Parcel got there fine the next day though. Price was fair. Support chat took ages to answer when I asked.
Honestly it got there in the end but the delivery was a bit of a faff. The driver rang me twice to ask for directions to a flat that was clearly on the map, and the tracking said delivered before it was. I was not happy about the wait and the customer chat took a while to answer. The price was fair and the box was fine but I would think twice before using them for anything time sensitive again.
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Parcel ABC is a UK parcel and courier service that moves packages for individuals and businesses. The company is known for its drop-off network and for letting customers send parcels without needing to visit a post office counter. Customers arrange collections and track their parcels through the company's online booking system.
Its customers include private senders, small online sellers and businesses that need regular domestic deliveries. Reviews on this page cover the experience of sending and receiving parcels through the service.
