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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

my parcels always arrive

The collection for my online orders is always on the same day each week, which suits me well. I have used this service for about six years and I have never had a parcel go missing. The drivers leave a note through the door if I am out, and the tracking emails are easy to follow. It has been a reliable choice for me.

Julie B.
1 person found this helpful

Way better than the post office queue

compared to queuing at the post office this is miles easier, booked the collection in the app and the driver turned up in the window. no faff with printing labels either. went with them over the other courier because the other one wanted a fee for the weekend and these didn't. been using them since, no complaints really.

Harry B.
1 person found this helpful

Needed something for a last minute gift

I needed to get a parcel to my brother in Edinburgh within two days and most couriers were quoting a week. I compared three options and this was the only one that could guarantee the timing without charging a premium. Booking took a few minutes on the site and the parcel arrived on the second day as promised, tracked from start to finish. I have since recommended it to two colleagues who had similar needs.

Michelle W.
2 people found this helpful

Proof of delivery photo saved me

I ship a lot of small stock and I know how much proof of delivery matters. The photo they attach to each drop is clear and timestamped, and the label printer settings on the site are easy to get right first time. Rates are decent for the volume I send, and the collections have been on time for months.

Kirsty B.
0 people found this helpful

Tracking and collection both spot on

Been shipping stuff for work for years so I know the ropes. What stood out here was the proof of collection photo sent straight to my phone, saves the usual back and forth with clients. The collection slot was honoured, the booking form pre-fills from last time, and the price per drop is competitive for a same-day service.

Thomas W.
1 person found this helpful

needed a quick way to send documents

I had to get some signed paperwork to a solicitor by the next morning and needed a courier I could book at night. I signed up on the site in a few minutes and the booking went through straight away. The documents arrived before nine and the solicitor's office confirmed receipt. Glad I found them.

Amber C.
12 people found this helpful

Does the job for the price

Costs less than the big names and gets the parcel where it needs to go. Booked a few drop offs for my shop and the collections turned up when they said. Labels print fine off the site. Not the fanciest service but for the money it's hard to fault.

Kieran C.
1 person found this helpful

cheaper than the rest and reliable

Compared with the bigger names this is cheaper for the same drop, and the parcels get there. I use them for trade parcels and the tracking has been fine. Not much more to say really, it does the job at a sensible price.

Neil H.
0 people found this helpful

Quicker than the other app

way quicker than the other app i was using, booked a collection in about a minute. driver came early which was nice. no hidden fees at checkout either. would use again.

Thomas R.
1 person found this helpful

needed to get a parcel to my mate

needed to get a parcel to my mate in Leeds same day and this was the only one i could book at lunchtime. booking took like 2 mins on the app. it got there by 4 so i was made up. would use again for sure.

Sam B.
2 people found this helpful

been using them for years now

I have been a customer for about eight years, mostly sending parcels to my sister in Yorkshire. I needed a reliable courier after my last one went under, and they have never let me down since. Collections are on time and the drivers are always friendly. Happy to keep using them.

Gillian W.
1 person found this helpful

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About Parcel ABC

Parcel ABC is a UK parcel and courier service that moves packages for individuals and businesses. The company is known for its drop-off network and for letting customers send parcels without needing to visit a post office counter. Customers arrange collections and track their parcels through the company's online booking system.

Its customers include private senders, small online sellers and businesses that need regular domestic deliveries. Reviews on this page cover the experience of sending and receiving parcels through the service.

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Services | Postal services | Other services

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