Flightright

Compared it to the other claims site I'd looked at and this was way quicker, like I put the flight details in and they came back within a day. Didn't have to ring anyone which was a relief tbh. The money landed in my account a few days later and that was that. Would use again if another flight goes wrong, no complaints really.

Compared it with another claims company and this one took a smaller cut, which is why I went with them. Money-wise it made more sense for me than trying to deal with the airline direct. Form took about ten minutes and the payout came through. Nothing else to add really.

I'd compared a few claims firms and these were fine in the end. The compensation was paid out, which was the main thing. The wait was longer than I'd hoped though, around six weeks from submitting to the money arriving, and I'd have liked a clearer timeline up front. Would use again if I had to, but I'd check the expected timescales first.

I used the app to track my claim for a delayed flight to Crete. Checking the status there saved me emailing, which I liked. The one thing that was a bit fiddly was logging back in each time, the password reset took two goes. Compensation arrived fine though, so no real complaint.

The form asked me for my flight number and booking reference twice on different pages, which was the first thing that annoyed me. It was my first time claiming so I didn't know if I'd done something wrong. Once I got through it the claim moved along okay, but I did have to wait a couple of weeks for a reply to my first email.

Would pick them again for a flight claim. I compared three firms before signing up and the others wanted a bigger slice of whatever you got back. Here the cut was clear from the start. The claim for our late arrival into Dublin went through without me chasing it, and the update emails told me where it stood at each stage.

I'm afraid the wait to hear back was longer than I'd have liked. I submitted my claim for a missed connection and it was some days before I received any acknowledgement. The claim itself was dealt with properly once it had been looked at. I just wish they'd kept me better informed while it was in progress.

Went with these over another claims site which wanted more of the payout. Saved a bit that way. Waited about three weeks for a reply though, had to chase once. Money came through in the end.

Compared them to a couple of other firms and this was the cheapest cut. Sign up took a few minutes. The payout took a little longer than I'd like, but the amount was right.

What I noticed first was how clearly they showed the percentage they'd keep before I signed up, which I liked as I'd been burned by hidden fees with another company. The claim for my cancelled flight to Nice took a while to be approved, around five weeks, and I had to upload my boarding pass twice because the first photo was blurry. Once that was sorted the money arrived in my account and the amount was what they'd quoted.

I put in a claim for a cancelled Edinburgh to Alicante flight. The compensation calculation matched what I'd worked out myself using the distance rules, so I trusted the figure. The payout arrived in my account a few days after approval. Straightforward.

Went with them to claim for a delayed flight to Lisbon. I looked at two other firms first and their fees looked dearer on the small print. Filled in the form on the site, uploaded my boarding pass and the compensation was approved fairly quickly. Happy with it.

Honestly the easiest claim I've ever done. The bit that stood out was how little info they needed, just my booking and the flight number. Money hit my account in like two days, which I didn't expect at all. Cheers.

We needed help getting compensation after our flight to Faro was delayed by almost five hours, and I'm grateful someone else could chase it for us. The whole thing was handled by email and I was kept informed without having to ask. Money came through to my account in good time.

Would use them again for a flight claim. I looked at two other firms and this one charged a fair cut for what they did. The only small thing was the email updates arrived in batches rather than as each step happened. Money turned up in the end.

I've used them for a claim on a delayed Manchester to Tenerife flight and I've used them before for a different trip. The form for my first claim was the same as last time, which I liked. Money has come through both times at the expected amount. Good.

I needed help after our flight to Malaga was cancelled at short notice and we were left stranded for a night. I'd read a few reviews before deciding, and I'm glad I chose them. The form was straightforward and a member of staff rang me back when I had a question, which I appreciated. The payment arrived in the bank within the stated timeframe.

I needed a claim after my flight to Glasgow was cancelled and I had no idea what I was entitled to. A colleague pointed me to them and they checked the rules for me straight away. The form was quick and the payout matched what they'd said. I'd trust them with another one.

They are good value and handled my claim well, which is the verdict I'd give them. I was dealing with a flight delayed by over three hours and was owed a good amount. The process was clear and the money came through as stated. Pleasant to deal with throughout.