Flightright

Compared it to the other claims site I'd looked at and this was way quicker, like I put the flight details in and they came back within a day. Didn't have to ring anyone which was a relief tbh. The money landed in my account a few days later and that was that. Would use again if another flight goes wrong, no complaints really.

Compared it with another claims company and this one took a smaller cut, which is why I went with them. Money-wise it made more sense for me than trying to deal with the airline direct. Form took about ten minutes and the payout came through. Nothing else to add really.

Would pick them again for a flight claim. I compared three firms before signing up and the others wanted a bigger slice of whatever you got back. Here the cut was clear from the start. The claim for our late arrival into Dublin went through without me chasing it, and the update emails told me where it stood at each stage.

I put in a claim for a cancelled Edinburgh to Alicante flight. The compensation calculation matched what I'd worked out myself using the distance rules, so I trusted the figure. The payout arrived in my account a few days after approval. Straightforward.

Went with them to claim for a delayed flight to Lisbon. I looked at two other firms first and their fees looked dearer on the small print. Filled in the form on the site, uploaded my boarding pass and the compensation was approved fairly quickly. Happy with it.

Honestly the easiest claim I've ever done. The bit that stood out was how little info they needed, just my booking and the flight number. Money hit my account in like two days, which I didn't expect at all. Cheers.

We needed help getting compensation after our flight to Faro was delayed by almost five hours, and I'm grateful someone else could chase it for us. The whole thing was handled by email and I was kept informed without having to ask. Money came through to my account in good time.

I've used them for a claim on a delayed Manchester to Tenerife flight and I've used them before for a different trip. The form for my first claim was the same as last time, which I liked. Money has come through both times at the expected amount. Good.

I needed help after our flight to Malaga was cancelled at short notice and we were left stranded for a night. I'd read a few reviews before deciding, and I'm glad I chose them. The form was straightforward and a member of staff rang me back when I had a question, which I appreciated. The payment arrived in the bank within the stated timeframe.

I needed a claim after my flight to Glasgow was cancelled and I had no idea what I was entitled to. A colleague pointed me to them and they checked the rules for me straight away. The form was quick and the payout matched what they'd said. I'd trust them with another one.

They are good value and handled my claim well, which is the verdict I'd give them. I was dealing with a flight delayed by over three hours and was owed a good amount. The process was clear and the money came through as stated. Pleasant to deal with throughout.