UniAcco

I needed to book a short break for my mum who can't really use the internet, so I did it for her on here. The booking was simple and the hotel had step free access, which was what we needed. The only thing that wasn't quite right was a reminder email that arrived a day late, though it didn't cause any problems.

Needed a quick hotel in Leeds for a work thing so booked it on my phone. The payment page froze twice and I had to start again, which was annoying when I was in a rush. Got the confirmation in the end and the hotel was fine.

This was my first time booking a trip on here, a city break to Liverpool. Finding the hotel and paying was simple enough, though the confirmation email took a while to arrive and I wasn't sure it had gone through at first.

Compared with the travel agent on our high street, booking through them was quicker and we saved a fair bit on the same hotel in Cornwall. I've used them for about six years now, mostly for family holidays and the odd weekend away. Every time I've had a question the support team has sorted it within a day, and the reminders before check in have been useful. I'd not go anywhere else now.

Needed a cheap place to stay for a stag weekend in Newcastle and the total on here came in well under the other sites I checked. We split it between eight of us and the group booking was simple enough. The house was a bit basic but it did the job for a weekend and nobody complained about the price.

I've booked with them for years now, mostly weekend breaks in the Cotswolds and the Peak District. The booking pages are simple and the confirmation always comes straight away. The support team has been helpful each time I've needed them. We'll keep using them.

We needed to book a week in Greece for the whole family and the idea of sorting flights and accommodation separately was putting me off. I'd never booked a package like this before so I was nervous about the process. The booking was straightforward, I got a clear list of what was included and the payment schedule was easy to follow. The trip itself went smoothly and we'd book this way again.

Been booking with them for a few years now, mostly weekend stays in the Cotswolds. The prices are usually a bit lower than the other sites I look at, which is why I keep coming back. Last time the hotel was a bit further out than the map showed, so we had a longer drive to the pub than I'd planned on. Otherwise the booking side has always been solid and the reminders before check in are handy.

Checked a few other sites and this one was cheaper than the rest for the same hotel in Liverpool. Booking was fine but the price didn't include breakfast, which the other place did. Room was clean and the location was good.

I booked a few nights on the Yorkshire coast through the site and the process was clear from start to finish. The hotel was as described and the arrival went smoothly. We'd happily use them again.

Compared to booking the train and the hotel separately this was way easier and it came out cheaper too. Got a city break to Manchester sorted in one go and the app kept all the details in one place. Nothing went wrong on the trip.

We booked a self catch cottage in the Lake District through the site and it was exactly what the listing showed. The check in was easy and the instructions for the key came through the app the day before. Nothing to complain about, we'd book the same way again.

Honestly this was my first time booking a trip on here and it was mostly easy. Everything came through in the app and the hotel in Brighton was exactly what we wanted. The only snag was that the check in time shown on the booking was different from what the hotel told us, so we had to sort it with them on the day.

I've been using them for close on six years for weekend breaks in the Peak District and it's usually fine. This time the hotel changed the check in time and the site took a few days to sort out the change, so I had to ring them twice.

Booked a long weekend in Madrid through the site and the flights and hotel were all in one booking which was handy. The only annoying bit was the seat selection pop up which kept appearing, but I got it sorted in the end. Hotel was decent and the room was clean.

Booked a trip to Dublin on here and honestly it was the easiest thing ever. Got a good deal on the hotel and the flights were sorted in the same booking. Would definitely do it again next time.

I compared three other sites before booking and this one came out cheapest for the same hotel in Bath, with free cancellation on the room. Booking took a few minutes and the confirmation landed straight away. Hotel was as described.