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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Exactly as described in every way

The details on the listing were exactly right, and I say that as someone who has been disappointed before. We were met at the door by the host who showed us the heating controls and the nearest chemist. Payment was straightforward and the receipt arrived by email the same day. A pleasant and reliable stay.

Lesley L.
1 person found this helpful

Pricier than the other sites but easier to cancel

Compared with a couple of other sites I looked at, this one came out a bit dearer for the same weekend in Devon. I went with them anyway because the cancellation terms were easier to follow. The booking itself was fine but the total had a service fee tacked on at the end that I hadn't spotted at first.

Daniel W.
1 person found this helpful

Hotel was far below what was shown

Booked a hotel room in Brighton expecting a sea view. The room we got was at the back, next to the bins, and the bathroom was tired. Staff at the front desk were polite but could not move us. Not what I paid for.

Nigel F.
0 people found this helpful

chose them over the big names

Compared a few booking sites before settling on this one, and I went with them because the cancellation terms were clearer than the others. The stay in York was comfortable and the location was as promised. Good value for a short break with my daughter.

Angela O.
3 people found this helpful

got a cheap hostel bed

Booked a hostel bed in Glasgow through the app and it was dead easy. The dorm was clean and the bunk had a proper reading light which was a nice touch. Check in was quick and the staff were friendly. Would book again for a cheap city trip.

Amelia N.
0 people found this helpful

Lovely flat but the check in was a bit fiddly

The flat in Edinburgh was lovely and the details matched what was on the listing. The only niggle was the key collection, which needed a code sent by text that took a while to arrive on the morning we were due in. Once we were inside everything was as we hoped.

Pauline C.
0 people found this helpful

the map view was the bit I liked

The map view on the search page was what I noticed first, it made it so easy to see where everything was in Bristol. I'd never booked a flat before so I was nervous but the instructions were clear. Stay was nice and the host was friendly.

Amelia G.
6 people found this helpful

needed a last minute stay

Needed somewhere to crash after a late train to Manchester for my mate's wedding, and this came up first on my phone. Booked in like two minutes and the place was really clean and easy to find from the station. Host was super chilled and left the key in a box like they said they would. Great little find for a last minute trip, saved me paying silly money for a hotel near the centre.

Amber O.
0 people found this helpful

Decent value but nothing special

Booked a two night stay in Bath mainly because the price was the lowest I could find. The room was basic but clean, and the bed was comfortable enough. The check in process took longer than I expected because I had to wait for a code by text. For the money it was fine.

Kelly A.
0 people found this helpful

A little dearer than the alternative

Compared with booking direct with the cottage owner, this was a bit more expensive once the service fee was added. The stay itself was fine and the place was as described. Customer support replied to my question the same day, which I appreciated.

Donna B.
2 people found this helpful

Best of the lot we looked at

Book with them. I looked at three other sites for a long weekend in Cornwall and this was the easiest to use by a distance. Filters actually worked and the price shown at the end was the price I paid. Stay was lovely.

Kamil B.
0 people found this helpful

Better than the other site i tried

Tried another site first and it kept timing out, this one just worked. Booked a cabin in the Peak District in a few taps. Host was quick to reply and the cabin was perfect.

Liam N.
1 person found this helpful

needed a base for the festival

We needed a place within walking distance of the festival site, and this was the only listing I could find that was close enough. The booking was simple and the host sent a useful guide to getting in and out. The house was spacious and warm, which mattered after two wet days. Would use again for the same event.

Imran C.
1 person found this helpful

Needed somewhere accessible

I needed a ground floor room with step free access for my sister's visit, and I was grateful the filter made that easy to find. The property was clean and the host answered my questions about the lift promptly. The only small irritation was the checkout reminder email, which arrived twice. Otherwise all very satisfactory.

Elizabeth S.
1 person found this helpful

compared a few places before booking

I compared a few places before booking and this was the one that showed the most useful photos and the real reviews from people who had stayed. The map on the search page made it easy to check how far the place was from the station. Booking took two minutes and the host replied to my question within an hour.

Bethany B.
1 person found this helpful

book it, it works

Book it through the site and you'll get a confirmation straight away with the check in details. Used it for a few trips now and the search is quick. Price was fair for what we got.

Luke S.
7 people found this helpful

Booked a cottage for a long weekend

Booked a two bedroom cottage in Cornwall for a long weekend, first time using them so I wasn't sure what to expect. The booking took about five minutes on my phone and the confirmation came through straight away with the arrival details.

Lauren S.
0 people found this helpful

Good for a quick weekend

Yeah good, booked a Friday to Sunday in the Lake District and got what I wanted. Only thing is the app kept logging me out when I tried to message the host, so had to use email. Otherwise smooth and cheap enough for a weekend away.

Matthew S.
1 person found this helpful

Exactly what we needed for the trip

We needed somewhere quiet to stay for my husband's recovery after his knee operation, and a holiday let near the coast seemed the sensible answer. The booking process was clear and the confirmation arrived within minutes. The host had left the place spotless and the instructions for the keys were very easy to follow. We were looked after without any fuss, and I would happily book again.

Linda S.
2 people found this helpful

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