Skip to content
ReviewAdviser
Forgot password?
Myflightrefund logo

94%Would buy again

Ordering
Service
Price
Delivery

This score is based on 18 real reviews

Reviews (18)

Used them for a delayed trip to Madeira

I used their service for a delayed flight to Madeira, which kept us waiting in the terminal for many hours. The sign up was simple enough and I was asked only for what was needed. The sum came through, though it did take a little longer than the timescale they had mentioned.

Karen S.
1 person found this helpful

Cheaper cut than the rivals

Compared with the other claims sites I looked at, the amount they take as a fee was lower, which is why I went with them for a cancelled Jet2 flight. Got through the form quickly and it was easy to follow. The payout came in a reasonable time and I had no issues.

Lucy E.
1 person found this helpful

used them again for a late flight

We've been using them for a few years now since our flight to Lanzarote was delayed by almost five hours and we wanted something back for it. Still find the site easy enough to use, though the reply to my last question took a couple of days.

Anne B.
0 people found this helpful

Far easier than the other claims firms

I'd tried a couple of other firms for a cancelled Easyjet flight and they wanted a lot of paperwork. These asked for far less and handled everything in one go. Knew the rules well enough to see the claim was valid and they agreed.

Hannah F.
1 person found this helpful

They got my money back

Honestly they got money back for a cancelled Ryanair flight and I was made to wait under a fortnight for it. Sign up was quick and easy on mobile. Would use again.

Sarah M.
3 people found this helpful

Decent but the fee stings a bit

Verdict is it does what it's meant to, got my money back for a delayed flight to Malaga. The cut they take is on the higher side though and I had to think about whether it was worth it. Sign up was easy and the payment came through on time.

Darren S.
1 person found this helpful

money back for delayed flight

Honestly the bit I liked most was how quick it was to sign up, took like two mins on my phone. My flight to Ibiza was delayed for ages and I got the money back in my account after a few weeks. Would totally use again if another flight messes up.

Georgia L.
2 people found this helpful

needed it for a cancelled trip

My flight home from Crete got cancelled and I needed something to cover the hotel I had to book. Found them on the first page of Google and signed up on my phone in bed. Got the money back, no drama.

Hannah G.
1 person found this helpful

Claim for delayed flight

Signed up for a claim on my delayed flight to Faro on my phone while waiting at the gate. Took about five minutes, just snapped the boarding pass and the booking email and it was done. Money has landed in my account. Only thing is I got a couple of emails asking for the same info twice so bit of a faff but nothing major. Would use again if another flight goes wrong.

Daniel B.
1 person found this helpful

better than the airline's own offer

Compared with the voucher the airline offered me for a cancelled flight to Cyprus, this was a far better outcome. Got cash in my bank rather than credit I'd never use. Signing up was quick.

James Y.
1 person found this helpful

First claim and it went smoothly

Honestly I was expecting a long process for my first ever flight compensation claim, but it took about ten minutes to sign up and the site told me exactly what documents to upload. Got a message saying the claim was accepted the next day and the payout landed a few weeks later. Would happily use them again if anything else goes wrong on a trip.

Eleanor B.
1 person found this helpful

app is decent for claims

Used the app to sort a delayed Ryanair flight from Faro. Signing up took like two minutes and I just snapped my boarding pass. Payout was a bit slower than I hoped, took nearly a month, but fine.

Harry G.
1 person found this helpful

better than doing it myself

Compared with trying to chase the airline directly, which I did first and got nowhere, this was much easier. The airline had ignored two emails from me so I gave up and signed up here. Took a while longer than they said but the money did come through.

Kamil W.
1 person found this helpful

claim worked but took ages

It does get the job done for a cancelled flight but the process dragged a fair bit. Sign up was fine and they told me what they needed, but I had to chase them twice by email before anyone told me the claim was moving. The amount they took off was reasonable though the wait for the money was longer than I'd like.

Anthony N.
2 people found this helpful

Needed it after the cancelled flight

Needed it because my flight to Ibiza got cancelled the night before and the hotel wouldn't refund me. Found them, signed up in about three minutes on my phone. Money came back a few weeks later so not too bad.

Jake J.
2 people found this helpful

Needed help after a long delay

My husband and I were stuck at the airport for most of a day when our flight to Corfu was delayed, and we needed to know what we could claim back. I was grateful for a service that would take the matter on rather than leave us to write letters ourselves. The team kept us informed throughout and the outcome was satisfactory, which we were pleased to see.

Julie M.
2 people found this helpful

quick and easy claim

The first thing I noticed was how fast the sign up was, maybe five minutes max. Flight to Crete got cancelled and the money came back about three weeks later. Didn't have to chase anyone which was nice. Good stuff, would use again.

Adam S.
1 person found this helpful

Flight delay claim sorted quickly

Used them to claim for a flight that was cancelled last summer and the money came back to my account within about three weeks. No faff with the form, I just uploaded the booking and the airline letter and that was it. Fee taken out was fair compared to what the others wanted.

Craig M.
5 people found this helpful

Write a review of Myflightrefund

Share your own experience to help other customers. Your review is published under your name.

Rate Myflightrefund from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Myflightrefund again?

At least 40 characters.

About Myflightrefund

Myflightrefund is a UK-based service that helps travellers claim compensation and refunds when their flights are cancelled, delayed or overbooked. The company works on behalf of passengers to pursue claims under the rules that govern airline disruption, handling the paperwork and correspondence with the airlines involved.

Its customers are mainly individual travellers who have experienced disruption on a flight and want to find out whether they are entitled to money back without dealing with the airline directly. The service is delivered online, with passengers submitting details of their trip through the website and following the progress of their claim from there.

Details

Contact information

Categories for Myflightrefund

Holidays & trips | Plane tickets

Page statistics

Is this your company? Claim this listing