94%Would buy again
Compared with the other claims sites I looked at, the amount they take as a fee was lower, which is why I went with them for a cancelled Jet2 flight. Got through the form quickly and it was easy to follow. The payout came in a reasonable time and I had no issues.
Read moreIt does get the job done for a cancelled flight but the process dragged a fair bit. Sign up was fine and they told me what they needed, but I had to chase them twice by email before anyone told me the claim was moving. The amount they took off was reasonable though the wait for the money was longer than I'd like.
Read moreSigned up for a claim on my delayed flight to Faro on my phone while waiting at the gate. Took about five minutes, just snapped the boarding pass and the booking email and it was done. Money has landed in my account. Only thing is I got a couple of emails asking for the same info twice so bit of a faff but nothing major. Would use again if another flight goes wrong.
Read moreI used their service for a delayed flight to Madeira, which kept us waiting in the terminal for many hours. The sign up was simple enough and I was asked only for what was needed. The sum came through, though it did take a little longer than the timescale they had mentioned.
We've been using them for a few years now since our flight to Lanzarote was delayed by almost five hours and we wanted something back for it. Still find the site easy enough to use, though the reply to my last question took a couple of days.
Verdict is it does what it's meant to, got my money back for a delayed flight to Malaga. The cut they take is on the higher side though and I had to think about whether it was worth it. Sign up was easy and the payment came through on time.
Used the app to sort a delayed Ryanair flight from Faro. Signing up took like two minutes and I just snapped my boarding pass. Payout was a bit slower than I hoped, took nearly a month, but fine.
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Myflightrefund is a UK-based service that helps travellers claim compensation and refunds when their flights are cancelled, delayed or overbooked. The company works on behalf of passengers to pursue claims under the rules that govern airline disruption, handling the paperwork and correspondence with the airlines involved.
Its customers are mainly individual travellers who have experienced disruption on a flight and want to find out whether they are entitled to money back without dealing with the airline directly. The service is delivered online, with passengers submitting details of their trip through the website and following the progress of their claim from there.
