94%Would buy again
Compared with the other claims sites I looked at, the amount they take as a fee was lower, which is why I went with them for a cancelled Jet2 flight. Got through the form quickly and it was easy to follow. The payout came in a reasonable time and I had no issues.
Read moreIt does get the job done for a cancelled flight but the process dragged a fair bit. Sign up was fine and they told me what they needed, but I had to chase them twice by email before anyone told me the claim was moving. The amount they took off was reasonable though the wait for the money was longer than I'd like.
Read moreSigned up for a claim on my delayed flight to Faro on my phone while waiting at the gate. Took about five minutes, just snapped the boarding pass and the booking email and it was done. Money has landed in my account. Only thing is I got a couple of emails asking for the same info twice so bit of a faff but nothing major. Would use again if another flight goes wrong.
Read moreIt does get the job done for a cancelled flight but the process dragged a fair bit. Sign up was fine and they told me what they needed, but I had to chase them twice by email before anyone told me the claim was moving. The amount they took off was reasonable though the wait for the money was longer than I'd like.
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Myflightrefund is a UK-based service that helps travellers claim compensation and refunds when their flights are cancelled, delayed or overbooked. The company works on behalf of passengers to pursue claims under the rules that govern airline disruption, handling the paperwork and correspondence with the airlines involved.
Its customers are mainly individual travellers who have experienced disruption on a flight and want to find out whether they are entitled to money back without dealing with the airline directly. The service is delivered online, with passengers submitting details of their trip through the website and following the progress of their claim from there.
