Mercury Holidays

Having booked flights and hotels separately for years, I went through this one for a trip to Lisbon and the bundle came out cheaper than doing it piecemeal. The flight times were sensible and the hotel was in the right part of town. Nothing to complain about and I'd use them again.

Went with a Greek island package because I'd used this lot before for a city break and wanted to see how the flight-and-hotel bundle compared to booking separately. The bundle was about the same money as doing it myself, but the transfer in Crete ran late and the rep was slow to answer messages. Otherwise the accommodation matched the listing and the flights were on time.

We booked the three day coach trip to the Lake District for my sister's birthday. The hotel was just as described and the coach driver was very patient with us. Everything ran to time and we'd happily go again.

Never booked a package holiday before so wanted something that wouldn't be a faff with flights and hotels. The booking took a while because the payment page kept timing out, but a call to them sorted it. The hotel itself was fine and the transfers were on time.

This is the one to pick if you want flights and a hotel sorted in a single go. I've booked enough packages to know the difference, and the bundle price beat doing it separately by a fair margin. The hotel in Funchal was clean and the transfers ran to time. The room was smaller than the listing implied but it was perfectly comfortable.

Needed a few nights away after a rough month at work so I looked at four or five different sites before settling on this one. Found a decent deal on a Costa trip and it was simple to book.

Booked the four day coach tour to Scotland as I wanted a proper bargain for the money. Price was hard to beat for everything included, meals and the two excursions. Everything turned up as described and the coach was comfortable.

Got a city break to Lisbon sorted on the app in the time it took my mate to get his coffee. Flights and hotel came as one booking which saved me checking two sites. Hotel was right by the metro and the room was clean. Only thing is the app kept logging me out when I tried to add my passport details, so I did it on the laptop instead. Still happy with it.

Booked a week in Tenerife through the site, quick enough to do on the train. The hotel was a bit further from the beach than the photos suggested, maybe a twenty minute walk. Flights were on time. When I rang to ask about it they said it was within the search radius and that was that.

I was rather surprised by how much of the paperwork was done for us before we even set off. The coach collection point was clearly marked and the driver was most helpful with the luggage. We stayed in a comfortable hotel in Keswick and the included excursions were well organised. It was a pleasant few days and I'd be happy to go again.

Booked a long weekend in Krakow on my phone while waiting for the bus, which tells you how quick it was. The hotel was fine and the flights left on time. Only niggle was they changed our return flight by about two hours and the email came through at midnight, so I had to ring them the next morning to check it was still ok.

Needed somewhere to go for a long weekend with my mates and basically couldn't afford anything fancy. Booked a little cottage package on the app in like ten minutes, everything was there when we got to it, the host sorted our keys no bother. Honestly loved it, would book again for sure.

I'd compared this against a couple of booking sites and this one came out cheaper for the same hotel in Madeira once the flights were added. The booking page was clear and the payment went through first time. Hotel matched the listing and the transfers were on time.

Booked a city break to Edinburgh on the site and the whole thing was done before I'd finished my tea. The hotel was a little further out than the map suggested but the rep rang me to check I was alright. Small niggle, otherwise good value for the time of year.

I've booked with this company for about twelve years so I know how they usually work. This time the booking was fine but the confirmation email for the Tenerife trip took three days to arrive and I rang twice to check. The hotel was decent but a couple of things in the room weren't quite as listed. It's still my first choice, though I'd want a quicker reply next time.

Booked a weekend in Brighton on the app in about five minutes flat. Total no faff, the confirmation came straight through and the hotel had everything we'd picked. Would go with them again for a quick break.

I'd priced the same hotel on a couple of comparison sites and this came out a little cheaper once the flights were added in. The booking was straightforward and I got a proper paper confirmation in the post, which I liked. Everything matched what we were promised when we arrived at the hotel in Bath.

I've used this company for a few of our holidays now and I compare them against the online agents. Against the rivals this one came out a bit dearer for the Spanish hotel, though the flights and transfers were on time. The rep was helpful when our airport pick-up was delayed. The room was as described and the staff were polite. We'll likely keep going back.

Needed a break after finishing uni and wanted something with the flights sorted so I didn't have to think about it. Booked a week in Ibiza on the site and the price was reasonable for the dates. The hotel was clean, the rep was on hand, and the transfers were smooth. Loved it.