89%Would buy again
Having booked flights and hotels separately for years, I went through this one for a trip to Lisbon and the bundle came out cheaper than doing it piecemeal. The flight times were sensible and the hotel was in the right part of town. Nothing to complain about and I'd use them again.
Read moreI've booked with this company for about twelve years so I know how they usually work. This time the booking was fine but the confirmation email for the Tenerife trip took three days to arrive and I rang twice to check. The hotel was decent but a couple of things in the room weren't quite as listed. It's still my first choice, though I'd want a quicker reply next time.
Read moreWent with a Greek island package because I'd used this lot before for a city break and wanted to see how the flight-and-hotel bundle compared to booking separately. The bundle was about the same money as doing it myself, but the transfer in Crete ran late and the rep was slow to answer messages. Otherwise the accommodation matched the listing and the flights were on time.
Read moreBooked a week in Tenerife through the site, quick enough to do on the train. The hotel was a bit further from the beach than the photos suggested, maybe a twenty minute walk. Flights were on time. When I rang to ask about it they said it was within the search radius and that was that.
I've booked with this company for about twelve years so I know how they usually work. This time the booking was fine but the confirmation email for the Tenerife trip took three days to arrive and I rang twice to check. The hotel was decent but a couple of things in the room weren't quite as listed. It's still my first choice, though I'd want a quicker reply next time.
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Mercury Holidays is a UK tour operator that sells package holidays, city breaks and short trips to destinations across Europe and beyond. The company is part of the Mercury Holidays group and sells its trips online through its website, with customers able to book flights, accommodation and transfers together in a single package. Its customers are mainly UK holidaymakers who want an organised trip with set travel arrangements and a clear point of contact should plans change.
The brand is known for its range of coach and fly-drive trips as well as its resort-based packages, which suit couples, families and older travellers alike. Mercury Holidays presents its offers in a straightforward way on its website, with details of what is included so that customers can compare one trip with another before they book.
