Eliza Was Here

Needed a trip sorted for six of us for a long weekend so I went looking. Booking was easy on the site and the group chat with our coordinator was quick. The hostel was spot on and the activities were fun. Would book again no problem.

Good value, and it was run properly from the moment I booked. Hotel was clean, transfers were on time, and the price was lower than comparable trips. Customer service answered my questions within the hour. Would go again.

Honestly it is one of the better organised cycling holidays I have done in years. The luggage transfer between hotels worked every single day. Route notes were accurate and the support van turned up when we needed it. Price was fair for what you get.

Booked a city break and the hotel listed was not the one we ended up in. They sorted it out with a room in the same area by the evening. Staff were helpful about it. It still left a sour start to the weekend.

Booked a short city break as my first trip with this company, having never used a holiday firm before. The booking form asked for the right things and the confirmation pack was clear. The hotel was lovely and the walking tour was a real highlight. Would book again.

We had not been away together since my husband's operation, and I wanted somewhere calm where we could simply rest without worrying about the arrangements. The booking was straightforward and the team were patient with my questions about accessibility, which I appreciated. The cottage was lovely and very clean, though the check-in window was a little tight for our train connection.

Needed a long weekend sorted for six of us and this was the one that did it. Booked on my lunch break and the whole thing was done in one go. Everyone got their confirmations and the rooms were ready when we arrived.

Way better than the big booking sites, I got a real person on email within an hour when I had a question about the dates. Booked the self guided cycling break on my phone on the bus. Route notes were decent but the hotel check in was a bit of a faff because the reservation name was slightly different. Sorted in the end though, and the price was fair.

We booked the guided walking tour of the old town for my sister's birthday visit. Our guide, a local lady, knew every story along the way and kept the pace gentle for us. Her knowledge was excellent and she was happy to stop whenever we needed. A lovely morning, and we would certainly book again.

Good value for a week away, and the price included everything we needed without surprise add-ons. Booking took about ten minutes and the confirmation came through straight away. The apartment was smaller than the photos suggested but it was clean and well placed. We'd go with them again.

Needed a last minute trip for a stag do and booked it on my phone at lunch. Took about five minutes and the group got a welcome message the same day. The house was spot on and the activities ran exactly to the schedule. Five out of five.

We looked at a couple of other sites before picking this one, and the price was a bit higher than the cheapest option we found. Once we booked, the trip itself was fine and the hotel was nice. The confirmation took about three days to come through though, which made me nervous as the dates got closer. Got there in the end.

A very fine tour, and the arrangements were handled with real care from start to finish. The hotels were comfortable and the coach was never overcrowded. Our guide was patient with the older members of the group. We will be booking with them again.

I booked a self-guided cycling break as my first trip with this company, a bit nervous about it. The route notes and the bike hire arrangements were clear, and the hire bikes were in good nick. The support line answered when I rang about a puncture. Would happily book again.

We needed something booked quickly for my dad's 70th and I'd looked at a few places first. Booked it on the site in one sitting and it was all sorted.

The guide on the walking tour of the old town knew every story behind every doorway and kept the group laughing the whole way round. We'd been to the city twice before and still learned loads. The meeting point was easy to find and the timings were spot on, so we weren't standing about waiting. Would book the same tour again without a second thought.

Checked three sites before booking and this one had the clearest breakdown of what was included. The group sign-up took about ten minutes and the confirmation email came straight away. Our guide on the cycling leg was friendly and sorted a puncture without fuss. Everything turned up exactly as described on the itinerary.

It was my first time booking a group trip through them and the itinerary was well put together. The coach ran on time and our guide was lovely. My only gripe is that when one of our party had to cancel, the refund took about three weeks to arrive. Still, the trip itself was very good.

We compared it against booking the hotel and flights directly and it came out about forty pounds more for the same rooms. The package did include breakfast though. Service was fine when we rang with a question. Would have been a three if the price was closer.

Compared with the big booking sites this felt a lot more personal, with a real person answering my questions by email. It was my first time with them so I wasn't sure what to expect. When the hotel dates changed they took a few days to come back to me about the refund, which was a bit annoying. The trip itself was good and the hotel was nice.