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Investment Mastery

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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Needed it for uni

Needed something to get my head round investing for a uni project so picked up the starter pack. Signing up was quick on my phone. The delivery was fine but the pack took a day longer than the site said it would. Would use them again.

Jamie P.
1 person found this helpful

Far easier than the bank

I'd tried my bank for a pension top up and it was a nightmare, so this was a relief by comparison. Opening the account took maybe twenty minutes and I got the login the same day. The help chat was patient when I got my transfer wrong. Glad I switched.

Charlotte B.
1 person found this helpful

Been with them years

Been a customer since they first started and I've never had cause to complain. Last spring I rang about moving some funds around and the person I spoke to remembered my account from before. Statements still arrive on time and the site is easy enough for me to log into.

Carol P.
1 person found this helpful

Booked a review in ten minutes

Needed a quick portfolio check before a meeting so booked one through the site. Slot was confirmed by email straight away and the adviser called on time. Got a clear summary in writing afterwards. Quick and no nonsense.

Jonathan H.
1 person found this helpful

compared a few before picking

Looked at three or four investment platforms before settling on this one, mostly because the fees on the others were hard to work out from their sites. Here the charges are listed plainly and I found the account set up quicker than I expected. The only thing I'd change is the verification step, which asked for a document twice.

Georgia D.
0 people found this helpful

The charts are the best bit

The charts are what made me sign up, they're clean and you can overlay three funds at once. Loading is quick even on a slow connection. Only gripe is the notifications are a bit noisy, I had to dig into settings to turn them down. Still using it daily.

Lauren J.
2 people found this helpful

Reads the market well

Having followed these sorts of platforms for years, this one gets the basics right: live pricing, sensible order types, and the reporting is detailed enough for tax. Account opening was straightforward. Support knows what they're talking about when I ring.

David H.
0 people found this helpful

Bought the starter pack

Got the starter pack last month to get my head around investing. Arrived as a download straight after paying so no waiting. The workbook is decent and the quizzes at the end actually helped. Yeah, pretty good for the money.

Alex T.
2 people found this helpful

got the mini course

Picked up the mini course for a uni project and it was instant after paying. Video quality is good and the transcripts are handy when I'm half watching. Wish there was a bit more on crypto but it's fine for the basics.

Emily N.
1 person found this helpful

The loan paperwork

The loan I took out for a new boiler came through with a clear schedule of repayments, which I appreciated. My application was held up for a week while they wanted more bank statements, and I had to send them twice. Once it was approved the money came through as stated. Not quite as quick as I'd like but it got there.

Kevin T.
0 people found this helpful

Fine but the withdrawals are slow

Pays out what it says and the dashboard is easy to follow. Withdrawing money took about four working days to land in my bank, which is longer than I'd like. Support was quick to answer when I asked why. Would use again.

Tomasz M.
3 people found this helpful

Clear, friendly and patient

I was nervous about moving my savings online, but the verdict is that the process was clear and the staff were patient with my questions. The account opened in a few days and the statements arrive on time. I'm pleased I took the plunge.

Janet G.
2 people found this helpful

course access was instant

Bought the investing course on Tuesday night and had the first module open within a minute. Videos load fine on my phone on the bus. Had a question about the watchlist feature and support replied the next morning. Good stuff, will use it again.

James J.
1 person found this helpful

Not what I expected at all

First time I've used them and honestly I wasn't impressed. The sign up asked for documents twice and the account stayed on pending for five days with no update. When it finally went live the portfolio tracker showed a different balance from my bank. Took a few emails to sort out and I'm not sure I'd bother again.

Darren V.
2 people found this helpful

Way better than my old app

Honestly this is miles better than the trading app I was on before, which kept crashing on my phone. Here the interface is clean and the instant top ups work straight away. Got my first bit of cash out and it went to my account in a day. Didn't expect it to be this smooth tbh.

Amy M.
1 person found this helpful

App is handy

Signed up on the app and the whole thing took about ten minutes. The verification photo was a bit fiddly but it went through first go. Looks nice and the alerts are useful. Happy so far.

Danielle Y.
2 people found this helpful

needed a pension check

I needed someone to look over my pension pot after my wife passed, and I've been with this firm since 2009. The annual review came through on time and was clear. The complaint I have is the phone queue, which took over forty minutes one morning before anyone answered. The advice itself has been sound.

Mark S.
1 person found this helpful

Sorted my isa transfer quickly

Moved my old ISA over to them last month and the whole thing was done in about three weeks, which is quicker than the last place managed. The sign up form asked for the same details twice but that was about it. Fees are on the low side compared to what I was paying before, so it's saved me a bit each year. Haven't had to ring them yet which says something.

Laura R.
0 people found this helpful

Needed a loan fast

I needed the money fast for a car repair so applied on a Monday. Got a decision the same afternoon and the funds hit my account Wednesday morning. Repayments come out on the date they said, no fuss at all, and the app is easy enough.

Poppy B.
4 people found this helpful

better than my old broker

Compared with the broker I used for years, this was far simpler to get going with. I found the signup pages clear and the fees were laid out plainly before I committed. The welcome call was a little rushed, but I'd happily use them again for my ISA.

Sheila M.
1 person found this helpful

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About Investment Mastery

Investment Mastery is a UK-facing finance website and education resource focused on investing, personal finance and building long-term wealth. The site publishes guides and commentary on topics such as stock market investing, pensions, savings and the principles of managing an investment portfolio. Its content is aimed at individuals who want to understand how investments work before committing their money.

The business operates online, with content delivered through its website rather than through physical premises. It is best known for its educational articles, which explain financial concepts in plain language for readers at different levels of experience.

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Finance | Investing

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