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Crypto

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Reviews (20)

Set up my account for the first time

I opened an account for the first time last spring. The verification was thorough, which I quite liked. The card arrived in a plain envelope within the week and the online banking is simple enough for me to manage on my own.

Hazel B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

not as cheap as a rival

Compared it with another app I had been using and this one is more expensive on the spread for small buys. I have stayed a customer because the withdrawals are fast and the app is clear. The sign in code sometimes arrives late which is annoying.

Danielle H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

bought the card for petrol and the weekly shop

Bought the cashback card for petrol and the weekly shop, it's been fine. Cashback lands quicker than I expected. Only niggle is the app takes a second to load when I open it on the go.

Lee D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Fine but the fees add up

It works and I have had no trouble moving money in and out. The fees on card payments add up over the year and I had hoped they would be lower. Customer service answered my question but it took a couple of days.

Adam W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The rewards card is decent

I bought the rewards card a few months ago and I have been using it for my weekly shop and petrol. The cashback arrives in the account monthly, which is handy. My only complaint is that the app takes a moment to load when I first open it, but it is perfectly usable once it has. I would say it is a sound product for someone who spends regularly.

Anne C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the cashback card works well

I bought the cashback card for the supermarket and the petrol station. The app shows where the cashback comes from, which is useful. The card itself took a little while to arrive but has worked without trouble since.

Colin W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the old exchange I used

Compared with the exchange I used for years, this is cheaper to buy and sell and the spread is easier to see before I commit. I have been a customer since the early days and have seen the app improve a lot. Withdrawals to my bank have always arrived when they said they would, which I value. The customer help is not always quick but has never let me down when it mattered.

Steven A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

very happy with it

I have been using it for a year now and it is easy to manage my account and see where my money is. The verification took a day or so and was quite thorough, which I think is a good thing. I find it dependable and would be happy to keep using it for the foreseeable future.

Laura W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Better than my old bank for this

Used to pay for everything through my old bank but the rates here are better when I am spending abroad. Fees are lower and the exchange rate is shown before I pay. Only thing is the app asks for a lot of permissions which felt a bit much.

Poppy R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Way better than my old app

Compared it to my old bank app for sending money to my mates and this is miles better. The card just arrived in the post after a few days and the top up was instant. Easy to use, no faff, and the notifications actually tell you what happened. Not sure what else to say but I'm sticking with it for now and it's been a really good experience so far honestly.

Lily G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Got a card to start budgeting

I needed something to stop me overspending on my card and this seemed like the easiest option to start with. The sign up asked a lot of questions about my income which took longer than I thought. Once I was in, the card was delivered in about a week and the spending tracker helped me see where my money was going.

Ellie H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a way to send money home

I needed a way to send money to my sister in Poland without the bank charging a huge fee for it. The transfer was quick and the rate was clear before I confirmed. I've been using it on and off for about two years now and it has been reliable.

Jennifer S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Card controls are the real selling point

The card controls are what sold me, you can lock the card from the app in a couple of seconds if you think you've lost it. I've been using the crypto side for a while now and the buy screen shows you exactly what the spread is before you confirm, which I appreciate because I know what to look for. Top ups came through instantly and the statements are clear enough to reconcile against my records at month end.

Joe C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Quick and easy to use

Signed up on my phone during lunch and was done in like ten minutes. The app is fast and the card works fine when I'm out, and I got a bit of cashback on my food shop so yeah, happy enough.

Amelia G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a card for travelling

Needed a card I could use abroad without the fees eating into everything. Signing up took about ten minutes and I had to upload a photo of my passport which was fine. The card came through and I used it in Lisbon with no issues at all.

Grace R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.7 people found this helpful

useful for paying a bill abroad

I needed to send money to my son who is studying in Spain and the bank kept charging me a fortune to do it, so a friend suggested I try this. I was a bit wary at first but the sign up was straightforward and the transfer went through without any fuss. I was grateful for the clear messages along the way, which I did appreciate very much indeed.

Susan D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Verification took ages

Verification took nearly two weeks because I had to send a second copy of my proof of address. Once that was done everything worked. Feels a bit slow for a first account.

Daniel C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Checked a few before picking this

Use this for the odd bit of crypto and it does the job. Checked a few others before choosing it and the fees here are a touch higher on small trades, so I make sure I buy in bigger chunks. Otherwise the app is fine and I have never had a problem withdrawing.

Ryan D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

App is good but a bit cluttered

The card controls are the best bit, I can freeze it in seconds. The home screen has got a bit busy lately with all the extra features they keep adding. I have been a customer for a few years and it still does what I need.

Callum H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Does the job for me

This is a dependable account and I have had no difficulty using it for my everyday payments. The card arrived promptly and the statements are easy to follow. I was pleased with how straightforward the whole thing was, and it has suited me very well.

Pauline D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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