Skip to content
ReviewAdviser
Forgot password?

American Express

American Express logo

90%Would buy again

Ordering
Service
Price
Delivery

This score is based on 20 real reviews

Reviews (20)

The rewards card is a keeper

I went for the rewards card after comparing it with two other options, and the points on everyday spending add up faster than I thought they would. I use it for the weekly shop and petrol, so the rewards start to feel like real money off my bills.

Natalie R.
1 person found this helpful

needed a business card

I needed a card for my freelance work so I could keep business spending separate from my personal account. I've worked in finance for a while so I know what to look for, and the expense categories and monthly statements are clear enough to hand straight to my accountant at year end.

Lewis G.
1 person found this helpful

The claim got paid fast

Honestly the claim was done in like three days which I did not expect. Uploaded a photo of the receipt on the app and got a text saying it was approved, money landed the next morning. Only thing was the chat support took ages to reply when I had a question about the excess.

Mia W.
1 person found this helpful

sorted my business spending

I needed a separate card for the consultancy work I took on after retiring from the council, so that my accounts stayed tidy. The application was handled promptly and the card came through without any fuss. Customer service answered my queries about expenses reporting clearly.

Steven S.
1 person found this helpful

The card itself is solid

I've had the platinum card for a good few years now and the metal finish still looks smart after all this time. The one thing I'd flag is the annual fee, which is higher than I'd like, though the perks are there to justify it if you use them. Still, I've stuck with it.

Daniel G.
1 person found this helpful

Better than my old card

Compared to my last card this one is way better for the stuff I buy online, the notifications come through instantly so I always know when something's gone through. Not much else to say, it just works.

Alex W.
1 person found this helpful

the best one for abroad

This is the card I'd tell anyone to get if they travel a lot, the fees abroad are tiny compared with what I was paying before. I know my way around cards pretty well and this one just does the job without any nonsense.

Jodie L.
3 people found this helpful

Better than my bank's version

When I signed up I compared it against my bank's own credit card, and this one has way better rewards on the stuff I actually buy. The sign up took a while because I had to upload my ID twice, which was annoying, but I'd still pick this one again.

Amy P.
1 person found this helpful

Better than my old bank card

Compared to the card I had with my high street bank for years, this one is far more useful for travel. The foreign spending fees are lower and the customer line picked up within a couple of minutes when I rang from abroad. I've been a customer a long while now and I'm still happy with the choice.

Ian M.
0 people found this helpful

card arrived fine but app was a faff

The card itself turned up within a few days and looked just like the picture, which was nice. What got on my nerves was trying to link it to my app, it kept timing out and I had to start again twice before it finally worked. Once it's set up I've got no real complaints, but that first bit took longer than it should have.

Megan W.
1 person found this helpful

needed a card for my son

I needed a card that could be set up for my son, who is starting university, so I could keep an eye on his spending without tying him to my own account. The setup was straightforward enough, though the form asked for a few details twice which was a little tiresome. Once it was live the limits were easy to adjust.

Nicola R.
6 people found this helpful

The travel card won me over

I did a fair bit of research before choosing this one, comparing the travel perks and the fees against three other cards my brother recommended. The travel insurance on this card covered a cancelled flight last spring without much fuss, and the claim paperwork was clearer than I'd feared.

Ian S.
1 person found this helpful

Excellent for travel

This is the card I now take on every trip abroad, and the travel protection cover has been a real comfort to me. I found the staff courteous and the instructions for using the card abroad were clear and sensible, so I've no complaints at all.

Gary D.
1 person found this helpful

love the instant alerts

The instant alerts are the best bit, I get a ping the second I tap my card anywhere so I can spot dodgy stuff straight away. Also the app looks really nice and I can split bills with my flatmates, honestly it's made money stuff way less of a headache for me.

Lucy A.
1 person found this helpful

Fine but the fees add up

It's a perfectly good card for the most part, but the charges for spending abroad are higher than I'd like. I was caught out a bit when I got back and saw what I'd been charged, and the statement didn't make the breakdown as clear as I'd have liked. Works well at home though.

Jessica S.
0 people found this helpful

well worth the switch

Honestly it's the best card I've had, and I've had a fair few over the years. I compared it with two other cards before deciding and the perks on this one beat the rest for what I spend on travel, so I'm glad I went with it.

Catherine J.
0 people found this helpful

needed it for the holiday fund

We needed somewhere to keep the money we'd been putting aside for our trip to Italy, and my husband suggested we look at the savings account with them. The sign up was straightforward enough, though I did have to dig out a few old documents for the identity check, which took a while. Once it was open, moving money across from our current account was simple and the balance shows up clearly in the app.

Pauline N.
2 people found this helpful

first card and the sign up was quick

Signing up took me about ten minutes on my phone, which I didn't expect from a card company. The app asked for a few photos of ID and I was approved the same afternoon. Card arrived in a few days and the limit was what I asked for.

Kelly G.
1 person found this helpful

Not as cheap as the rest

Compared with a couple of other cards I looked at, this one is noticeably pricier once you factor in the annual fee and the cost of using it abroad. The card works fine and the app is decent, but I'd have expected the fees to be a bit more competitive for what you pay.

Paul J.
0 people found this helpful

the green card is great

Got the green card in the summer and I've been using it for everything since, mostly for bills and the odd meal out. The rewards points build up quicker than I thought and the app shows you exactly where they are.

Daniel F.
1 person found this helpful

Write a review of American Express

Share your own experience to help other customers. Your review is published under your name.

Rate American Express from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from American Express again?

At least 40 characters.

About American Express

American Express is a financial services company best known for its charge and credit cards, which it issues to consumers and businesses across the United Kingdom. The company also offers personal and business banking, travel services, rewards programmes and payment solutions for merchants. Its cards are commonly associated with premium benefits such as travel insurance, airport lounge access and flexible points that members can redeem for travel and shopping.

American Express operates largely online through its website and mobile app, where customers manage accounts, track spending and redeem rewards. It also serves customers through telephone support and a network of partner merchants that accept its cards around the world. The company's customers range from individual consumers and frequent travellers to small and large businesses that rely on its corporate and purchasing cards.

Details

Contact information

Categories for American Express

Credit & loans | Loans | Finance | Savings | Money transfer

Page statistics

Is this your company? Claim this listing