Investment Mastery

I'd tried my bank for a pension top up and it was a nightmare, so this was a relief by comparison. Opening the account took maybe twenty minutes and I got the login the same day. The help chat was patient when I got my transfer wrong. Glad I switched.

Been a customer since they first started and I've never had cause to complain. Last spring I rang about moving some funds around and the person I spoke to remembered my account from before. Statements still arrive on time and the site is easy enough for me to log into.

Needed a quick portfolio check before a meeting so booked one through the site. Slot was confirmed by email straight away and the adviser called on time. Got a clear summary in writing afterwards. Quick and no nonsense.

The charts are what made me sign up, they're clean and you can overlay three funds at once. Loading is quick even on a slow connection. Only gripe is the notifications are a bit noisy, I had to dig into settings to turn them down. Still using it daily.

Having followed these sorts of platforms for years, this one gets the basics right: live pricing, sensible order types, and the reporting is detailed enough for tax. Account opening was straightforward. Support knows what they're talking about when I ring.

Got the starter pack last month to get my head around investing. Arrived as a download straight after paying so no waiting. The workbook is decent and the quizzes at the end actually helped. Yeah, pretty good for the money.

Picked up the mini course for a uni project and it was instant after paying. Video quality is good and the transcripts are handy when I'm half watching. Wish there was a bit more on crypto but it's fine for the basics.

I was nervous about moving my savings online, but the verdict is that the process was clear and the staff were patient with my questions. The account opened in a few days and the statements arrive on time. I'm pleased I took the plunge.

Bought the investing course on Tuesday night and had the first module open within a minute. Videos load fine on my phone on the bus. Had a question about the watchlist feature and support replied the next morning. Good stuff, will use it again.

Honestly this is miles better than the trading app I was on before, which kept crashing on my phone. Here the interface is clean and the instant top ups work straight away. Got my first bit of cash out and it went to my account in a day. Didn't expect it to be this smooth tbh.

Moved my old ISA over to them last month and the whole thing was done in about three weeks, which is quicker than the last place managed. The sign up form asked for the same details twice but that was about it. Fees are on the low side compared to what I was paying before, so it's saved me a bit each year. Haven't had to ring them yet which says something.

I needed the money fast for a car repair so applied on a Monday. Got a decision the same afternoon and the funds hit my account Wednesday morning. Repayments come out on the date they said, no fuss at all, and the app is easy enough.