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SRFax

94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

Sim swap fine

Swapped my sim over to them. The plan is a bit pricier than the big supermarket one but I get more data so it balances out. Sign up took about ten minutes on my phone. Nothing to complain about.

Jessica J.
1 person found this helpful

Decent but pricey

Its alright, a bit more than I'd like for the data I get. Took a while for them to reply to my question about the bill, nearly three days. Sorted in the end though.

Aaron F.
1 person found this helpful

better value than my last supplier

Compared with the company I was with before, the monthly charge here is noticeably lower and I was pleased with that. The sign up was straightforward and the staff on the phone were patient when I had questions about the contract. My broadband has been steady since the switch and I haven't had to ring them about anything.

Joan G.
0 people found this helpful

Not as easy as the others

I compared three providers before choosing and this one was the one that dragged the most. The first contract they sent had my address wrong and it took a few emails to get corrected. The broadband speed is about what the others promised but getting the account set up was frustrating and the call handler kept putting me on hold.

John J.
0 people found this helpful

Best of the bunch

Go with them if you're deciding between a few providers, they came out on top for me. I looked at three others and the contract terms here were clearer and the price matched what was quoted. Switching over took about ten days and the calls I've made to support have been dealt with quickly.

Jordan H.
1 person found this helpful

Cheaper than the others but

Compared to the other three I looked at this came out a bit cheaper on the monthly, and it does the same speed. The only thing is the router took a day longer to arrive than they said. Once it was plugged in it's been fine.

Kieran W.
1 person found this helpful

Needed a backup line

I needed a backup phone line for the shop in case the main one dropped, which has happened twice this year. I compared a few providers and the price here was reasonable, though not the cheapest. The activation took longer than I'd like, almost a week, because the number port got held up at the old provider's end. Once it was live it's been reliable and I'd use them again.

Natalie S.
3 people found this helpful

Sim only deal, no complaints

Got a sim only plan off them when my contract ended. Swapped the sim over in about ten mins and it just worked, no faff. Data's plenty for me and the app is handy for checking how much I've used.

Isla T.
1 person found this helpful

app is decent

The app is the first thing I noticed and it's way better than my old provider's one for checking usage. Had a small issue with the data counter not updating for a day but it sorted itself. Otherwise sorted.

James W.
1 person found this helpful

switched mobile and home broadband together

Was looking at a few bundles and this one came in cheapest once I added both together. Why I went for it was wanting one bill and one account for everything. Porting over was a bit fiddly but the support chat talked me through it. Happy with it so far.

Sarah F.
3 people found this helpful

Does the job

Good enough for what I need, my broadband drops out now and then but it's been fine since the router was swapped. Sign up was quick. Would pick them again.

Mohammed R.
1 person found this helpful

Loyal for years

I've been with them for about eleven years now, going back to when it was a much smaller outfit. They've kept the line rental fair and when I ring they usually get me through to someone who knows my account. Compared to the big names I've been offered deals elsewhere but I've never felt the need to move. The bill arrives on time every month.

Michael D.
0 people found this helpful

Sorted quickly

Honestly the quickest switch I've had with any provider, the new line was working the morning after I placed the order. Billing is clear and the monthly price hasn't crept up yet. Would go with them again.

Amanda L.
0 people found this helpful

sip trunking for the office

We went with their SIP trunking package for our small office after comparing four providers. The call quality has been clear from day one, even when three of us are on calls at once. Setup was done by their engineer in an afternoon and the handset config was sorted without us doing much. Monthly invoice is simple to read and the billing portal shows exactly what we've used.

Simran Y.
4 people found this helpful

Sim only plan and the signal

I picked the sim only plan because I already had a phone and didn't want to pay for a new handset. The sim arrived in the post two days after I ordered, which was quicker than I expected. Signal at home is better than what I had before, especially indoors. The top up process through the app is easy and I've not had any surprise charges.

Leanne P.
1 person found this helpful

Needed a backup line quick

Needed a backup phone line for the shop as the main one kept dropping. Signed up on the site in the lunch break and it was live by the next morning. Works well so far.

Aaron H.
0 people found this helpful

first time with them

Used to be with a bigger company and I was surprised how much cheaper this is for the same data allowance. Signing up was simple and the confirmation came through straight away. The switch itself was done in a couple of days with no outage.

Connor F.
0 people found this helpful

Needed a number fast

Needed a new business line sorted same day because my old one got cut off. Signed up on the app on the bus and it was live by the evening, no faff. Only thing is I'd have liked a bit more time to pick the number but it's done.

Emily P.
1 person found this helpful

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About SRFax

SRFax is an online fax service that lets users send and receive faxes over the internet without a physical fax machine or phone line. Faxes are sent and received through email, a web dashboard or an app, with documents delivered as PDF or other common file formats. The service is aimed at businesses, professionals and organisations that still need to exchange signed forms, contracts and other documents by fax.

The company is known for its virtual fax numbers, which can be used across a range of countries and integrated with existing email and document workflows. Customers can manage their faxing from a single account, with features for sending to multiple recipients and keeping records of transmissions.

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Telecom | Mobile & telephone

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