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Reviews (20)

looked around a few before choosing

I needed a new broadband deal and looked around at a few providers before picking this one, mainly for the price. The online form asked a lot of questions but it got me sorted. Engineer was on time and the line has been steady since. Good value.

Kevin M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than my old provider by a fair bit

Compared to my old provider this is about a third cheaper for the same data allowance, which was the main reason I moved. Signing up took maybe ten minutes online. The SIM arrived the next working day and the activation text came through as promised. Coverage in my area is the same as before so I've not noticed any difference there. Good value, simple as that.

Mark C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Quick and easy first time

Really happy with how easy it was to get set up, I'd never switched anything before so I was a bit nervous. The sign up took maybe ten minutes and the account page is easy to find my way round. Only small thing was the first bill took a day longer to show than I expected, but nothing that bothered me in the end.

Jack P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

the telephone team were most helpful

I was rather pleased that the person I spoke to on the telephone took the time to explain each part of my new plan to me, without any rushing. The whole arrangement was set up exactly as they said it would be, and I'm grateful for that. I'd be happy to recommend them to my friends.

Helen K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

price and speed both sorted

Only moved to them because the price was lower than my last provider, and the speed on the line is about what I expected. Signing up took a bit of reading but the steps were logical. Bill comes out sensible. Happy with that.

Kasia M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sim took ages and was the wrong one

The sim took ages to arrive and when it did it was the wrong size for my phone so I had to order a new one. Sign-up itself was quick enough but nobody got back to me for two days when I messaged. Price is decent. Would've been nice if they'd checked the size before posting it.

Victoria M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

cheap but the signal drops a bit

Compared it with the other cheap sim plans and this one is the same price but the signal drops more in my flat. Sign-up was easy enough and the sim came quick. Support chat took a while to answer when I asked about it. It's fine for the money but I'd check coverage first.

Jack G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Switched broadband on the phone

Switched my broadband over on the phone while waiting for the bus, took about twenty minutes and the advisor was patient with me when the line kept dropping. The new router came out a few days later in a plain box and it was set up when I got home. Speeds are fine for a family of four, bit of buffering in the evenings but nothing I'd call a problem. Saved a fair bit on the monthly so happy enough.

James F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The sim came way quicker than expected

The sim came next day which was mad, didn't expect that at all. Signing up on my phone was dead easy, just took like five mins. Plan is cheap and the data's loads for what I use. Would get it again honestly.

Ethan C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

clear and simple with no fuss

Clear and simple, which is exactly what I wanted. Set up my home phone line and the instructions in the post were easy to follow. Bill comes through on time every month.

Linda H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

sim arrived next day and it works

Sim arrived the next day and it works, so that's me sorted. Signed up in about five minutes on my phone. Price is a lot better than my old contract. Would sign up again.

Lisa W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Bundle is cheaper but the upgrade fee stung

Bought the bundle with broadband and home phone and on paper it works out cheaper than what I was paying before. The sign-up was clear enough and the engineer visit happened on the day. When I asked about moving to a faster package there was a fee I hadn't been told about upfront, which I thought was a bit off. The service has been fine since, I just wish they'd been clearer about that at the start.

Claire B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

My first sim plan and it's fine

Got my first ever sim-only plan through them and I'm pleased with it so far. Signing up on my laptop was straightforward, though it asked me to verify my ID twice which was a bit annoying. The sim arrived in a little padded envelope in two days. Data is more than I use and the price is decent. Not much else to say really.

Georgia D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Best of the ones i looked at

Looked at three other deals before picking these, and this was the one that came out clearly ahead on price. Signing up was quick and the monthly cost is what I was hoping for. Happy to stick with them.

Chloe M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Been with them years, still happy

I needed a home phone and broadband package when the old one got expensive, so I rang up and asked what they could do. Been with them for a good few years now and the bill hasn't crept up like it did with my last firm. Engineer came out when they said and sorted the line fast. Still happy with them.

Andrew S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a cheap backup line for work

Needed a cheap backup mobile for work after my main phone was nicked, so I went for the sim-only option. Ordering took a few minutes and the activation worked first time. The price is what sold it for me. Haven't had to call them yet so can't say much about support.

Jonathan A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Way cheaper than the big names

Compared with the big names I looked at, this came in way cheaper for the same amount of data, so I didn't hesitate. Signing up on the site took a few minutes and I got a confirmation email straight away. The SIM turned up the following day and it all just worked when I put it in. Haven't had any drops in signal on my commute, which is what I was worried about.

Kyle L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

needed a new contract when the old one ended

I needed a new contract when my old one ended and nobody had got in touch about it, so I rang them myself. The girl I spoke to went through the options slowly and didn't rush me, which I appreciated. Went with the middle package. I've been with them for years now and have never had any real trouble with the line.

Margaret S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

cheaper than my last network

Compared to my last network this is cheaper each month and the data is about the same, which was the whole point of switching. Signing up on the site was fine, I only had to redo the bank details once. The sim turned up in two working days. Haven't had any issues with calls so far.

Emma M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The monthly price is what got me

The monthly price is what got me, it's noticeably lower than the rest of the market for what I get. I booked online and the whole thing took about ten minutes, which I wasn't expecting. The welcome pack arrived quickly and the router was easy to plug in. Good for a family on a budget.

Janet S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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