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84%Would buy again

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This score is based on 25 real reviews

Reviews (25)

Needed a plan fast

Needed a new contract quick after my old one ended and I was on the go. Signed up through the site on my phone, took five minutes, and the sim was waiting when I got home. Good enough for what I need.

Samantha P.
1 person found this helpful

Took ages to get going

Needed a new sim quickly because my old one stopped working, so I was after something I could get sorted fast. The sign up itself was fine but the sim took nearly a week to arrive and I was without a signal for days. Not what I needed when I was already stuck.

Shaun A.
3 people found this helpful

Sim arrived but took ages to work

Bought a sim only deal a while back and I've been with them for years now. The sim took a good while to start working when I first got it and I had to ring up to sort it out. Once it was running the calls and data have been reliable, just a bit of a faff at the start.

Roger R.
2 people found this helpful

compared with my old provider

Compared with my previous provider, the switch was far less bother than I expected, and I was dreading it. The team talked me through porting my landline number and it was all done within the week. I was also glad the monthly bill came out a little under what I had been paying before, with no hidden extras appearing later. I'd happily suggest it to my sister.

Irene B.
1 person found this helpful

First month with them

I picked up a SIM only plan, my first time with this lot. Sign up was easy on the site, took about five minutes. The SIM arrived the next working day but the activation text took a while to come through, so I was stuck waiting for a bit before I could use it. Data's good and it's cheaper than what I had before.

Jodie L.
5 people found this helpful

Got the monthly plan

Got the monthly plan with the unlimited texts and it's been brilliant. Switched my number over and it took like an hour, no drama. Bill comes out the same every month which is nice.

Jessica B.
1 person found this helpful

Quick loan and money landed same day

Honestly the money hit my account the same afternoon which I was not expecting at all. Applied on the site on my phone during lunch, took maybe ten minutes including the ID photo bit. Approval came through quicker than my last bank did. Repayment dates are clear in the app and I like that I can see what's left to pay. Would use again.

Jordan H.
1 person found this helpful

clear and fair pricing

The first thing that stood out to me was how plainly the monthly cost was set out before I signed up, with no surprises on the bill. I rang the team with a question about roaming and was given a sensible answer straight away. I've been with them since the spring and have found the whole arrangement very straightforward.

Pauline S.
1 person found this helpful

got a sim only plan

I got a sim only plan with a decent amount of data after looking at three other providers. The price was a fair bit higher than one of the cheaper ones but the coverage where I live is better. Took a few days for the sim to activate which was a bit slow, but it's been fine since.

Scott S.
4 people found this helpful

Needed cheap data for my son

My son was going away to university and needed a phone plan that wouldn't cost the earth, so I went looking for something with plenty of data. This one came out well cheaper than the big networks for the same amount of data, and I could set the limit myself so there were no nasty surprises on the bill. Top up is simple and the customer chat answered my questions quickly.

Harpreet G.
3 people found this helpful

cheaper than my old network

Compared with my old network this is about a fiddy quid a month cheaper for the same data, which is the main reason I switched. The signup was a bit slow because it kept asking me to re-enter my address, but once that was sorted the SIM turned up the next day.

Kyle M.
1 person found this helpful

Good value sim deal

Great value, I'd say it's the best SIM only deal I've found this year. Signed up in the app and the SIM came through the next day. Coverage is fine on my commute and I haven't had a single dropped call.

Matthew G.
1 person found this helpful

a good, sensible choice

I would say this is a good, sensible choice for anyone who doesn't need a lot of fuss. I signed up over the phone with some help from my grandson, and the young lady who took the details was very patient with me. The sim arrived promptly and the account has been trouble free since. My bill is lower than it was, which I'm pleased about.

Susan G.
0 people found this helpful

Cheaper than the big names

The detail that stood out was the price, it's way cheaper than the big networks I was on before. Signing up was dead easy on the app. The signal drops a bit in my flat but outside it's fine.

Abigail W.
2 people found this helpful

quicker than my old provider

Switched from my old network and the sim arrived in two days, which was way quicker than when I first got my contract. Signing up on the app took about ten minutes and I got my number moved over without any faff. Only thing is the data top up button is hidden in the menu and took me a while to find.

Kyle R.
3 people found this helpful

Needed it for a holiday

Needed a UK sim for my trip to Spain and didn't want to pay roaming. Got it sorted in about ten minutes on my phone, data worked as soon as I landed. Easy.

Jordan K.
7 people found this helpful

Loan went through well but the paperwork took a while

I was pleased that the money arrived within two working days of approval, which is quicker than I expected from a lender I hadn't used before. The initial application did ask for more documents than I'd anticipated, and it took me a little while to find where to upload them. The staff were courteous when I rang with a question, and the repayments have been taken on the correct dates. I'd consider them again.

Anne B.
15 people found this helpful

cheaper but dropped calls

Switched from a bigger network because it was way cheaper, so that part's great. Problem is I keep getting dropped calls in my flat, and the signal bars say full. Tried ringing them and got put on hold forever. Not sure I'd go back to them.

Hamza M.
9 people found this helpful

Needed a plan that worked abroad

I needed a plan that would let me use my phone on holiday in Spain without a huge roaming bill, and this was one of the few I found that covered it. I signed up for the monthly plan on the site, which was straightforward, though the roaming add on was hidden a few screens in. Got the SIM in the post in about three days. Calls and data worked fine once I landed.

Anthony J.
6 people found this helpful

Decent but slow to sort a problem

Been with them for a few years on a monthly sim plan and the coverage is fine where I am. Price is about average for what you get, nothing to complain about there. The bit that let it down was a billing error that took about a week and three emails to fix, and they were slower to reply than I'd like. Usable, but I'd want quicker support.

Martin F.
1 person found this helpful

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About 1pMobile

1pMobile is a UK mobile phone and broadband provider that sells SIM-only plans and mobile contracts online. The company positions itself as a no-frills alternative to the large high street networks, with a focus on straightforward monthly tariffs and clear pricing. Its plans are aimed at individuals and households who want a basic mobile service without handset bundles or long commitments.

Customers sign up through the company's website, and the service is run digitally rather than through a network of physical shops. 1pMobile is known mainly for its budget SIM-only offers, and reviews on this site allow customers to share their experience of the sign-up process, network coverage and customer support.

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Telecom | Mobile & telephone

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