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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

my new phone contract took rather longer than I expected

I ordered a new handset on contract through the website and was told it would arrive within a few days. It took nearly two weeks, and when I rang to ask, I was passed between three people before anyone could tell me where the delivery had got to. I'm not sure I'd want to go through that again.

Valerie A.
1 person found this helpful

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About EE mobile

EE is a UK mobile network operator that sells pay monthly and pay as you go mobile phone plans, SIM-only deals, mobile broadband and home broadband. The brand also sells a wide selection of handsets from leading manufacturers, alongside tablets, smartwatches and accessories. Customers can buy online through the EE website and app, or in EE branded stores on British high streets.

EE provides a range of network services, including its 5G and 4G coverage, international roaming options and home broadband bundles that combine fixed line and mobile contracts. The company is also known for its customer support channels, which include online help, live chat and telephone support, as well as its in-store Help and Support appointments.

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Telecom | Mobile & telephone

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