84%Would buy again
Compared with my previous provider, the switch was far less bother than I expected, and I was dreading it. The team talked me through porting my landline number and it was all done within the week. I was also glad the monthly bill came out a little under what I had been paying before, with no hidden extras appearing later. I'd happily suggest it to my sister.
Read moreNeeded a new sim quickly because my old one stopped working, so I was after something I could get sorted fast. The sign up itself was fine but the sim took nearly a week to arrive and I was without a signal for days. Not what I needed when I was already stuck.
Read moreI was pleased that the money arrived within two working days of approval, which is quicker than I expected from a lender I hadn't used before. The initial application did ask for more documents than I'd anticipated, and it took me a little while to find where to upload them. The staff were courteous when I rang with a question, and the repayments have been taken on the correct dates. I'd consider…
Read moreI picked up a SIM only plan, my first time with this lot. Sign up was easy on the site, took about five minutes. The SIM arrived the next working day but the activation text took a while to come through, so I was stuck waiting for a bit before I could use it. Data's good and it's cheaper than what I had before.
Compared with my old network this is about a fiddy quid a month cheaper for the same data, which is the main reason I switched. The signup was a bit slow because it kept asking me to re-enter my address, but once that was sorted the SIM turned up the next day.
The detail that stood out was the price, it's way cheaper than the big networks I was on before. Signing up was dead easy on the app. The signal drops a bit in my flat but outside it's fine.
Switched from my old network and the sim arrived in two days, which was way quicker than when I first got my contract. Signing up on the app took about ten minutes and I got my number moved over without any faff. Only thing is the data top up button is hidden in the menu and took me a while to find.
I was pleased that the money arrived within two working days of approval, which is quicker than I expected from a lender I hadn't used before. The initial application did ask for more documents than I'd anticipated, and it took me a little while to find where to upload them. The staff were courteous when I rang with a question, and the repayments have been taken on the correct dates. I'd consider them again.
I needed a plan that would let me use my phone on holiday in Spain without a huge roaming bill, and this was one of the few I found that covered it. I signed up for the monthly plan on the site, which was straightforward, though the roaming add on was hidden a few screens in. Got the SIM in the post in about three days. Calls and data worked fine once I landed.
Got approved within about an hour which was great, and the cash went into my account the next morning. Setting up the direct debit for repayments was a bit annoying though, the app kept timing out and I had to do it twice. Once it was sorted it's been fine, reminders come through before each payment. Customer chat was helpful when I got stuck.
Honestly a good first experience, signing up was easy and nothing went wrong. Data is fast enough and the bill matched what I was told. Only wish the welcome email came sooner.
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1pMobile is a UK mobile phone and broadband provider that sells SIM-only plans and mobile contracts online. The company positions itself as a no-frills alternative to the large high street networks, with a focus on straightforward monthly tariffs and clear pricing. Its plans are aimed at individuals and households who want a basic mobile service without handset bundles or long commitments.
Customers sign up through the company's website, and the service is run digitally rather than through a network of physical shops. 1pMobile is known mainly for its budget SIM-only offers, and reviews on this site allow customers to share their experience of the sign-up process, network coverage and customer support.
