The Play That Goes Wrong

Compared with ringing the box office I went for the website and it was far quicker. The fees did push the total up a bit compared with buying direct, which was annoying. Otherwise I had no trouble and the email with my tickets arrived right away.

Bought two child and two adult tickets for the Saturday matinee. Got them on my phone and scanned straight in at the door with no fuss. I work in events so I notice these things and this was smooth.

Compared with a couple of other ticket sites I checked, this came out more expensive once the booking fees were added. The show was good and the seats were fine. I did have to wait a while for the confirmation email to arrive, which was a bit of a worry until it showed up. Would probably check prices elsewhere first next time.

Compared to booking through the big ticket resellers this was much cleaner and I didn't end up paying a load of fees at the end. The seat map was easy to follow, I picked seats in the stalls near the front and the confirmation email came through straight away. Checkout on the app took maybe two minutes start to finish. Would use again, it just works properly for theatre tickets and the prices shown were the prices I paid.

Best value for the money I've found for a night at the theatre. The total came out lower than the other sites once I added everything up. Booking was simple and the tickets were in my inbox straight after. Nothing to complain about, and I'll be back for the next show.

Needed tickets for my girlfriend's birthday and wanted something a bit different. Got them on the app on the bus home, took about a minute. Got the seats I wanted. Quick and easy, cheers.

I bought the back of the stalls seats for the Christmas show and they were a great choice for seeing everything. Tickets came through on the app quickly and the seats were exactly where the map said. I've been going to shows here for ages and it's always reliable.

Needed tickets for a mate's stag do and this was the easiest place to sort it. Booked a group of eight in one go. Price was a bit higher than I'd hoped once fees were on, and the group seating took ages to confirm, but the night was class.

I've been booking shows with this company for a long time and usually it's fine. This time I had a problem with my seats and emailed the team, and it took nearly three days to get a reply. The tickets themselves were all there and the show was good. It was just frustrating waiting for the answer, and I'd have liked it sorted faster.

We looked at a few options for our anniversary and I picked the stalls seats in the middle because they had the best view on the plan. The booking through the site was easy and the tickets came through to the app within seconds. We got there early and the seats were exactly as shown on the map. Really happy with the whole thing.

I booked the matinee seats for my husband's birthday and I was pleased with how it went. The seat map was clear and I chose two seats towards the back of the circle, which we both found comfortable. My only small complaint is the email with the e-tickets took a few minutes to arrive, so I did wonder for a moment. It sorted itself out though.

Compared with the other theatre booking sites I use, this one remembers my details and makes the seat choice quick. I've booked a few shows with them now. Confirmation came through immediately each time.

I needed something to do on a Friday and wanted a show that wasn't too far away. I looked at a few other places first but this had seats left and the booking was quick. Tickets came straight to my phone and I scanned in without any bother. Good night.

I needed tickets fast because my mum's birthday was coming up and I wanted to surprise her. Booking took a few minutes and the tickets were in my email straight after. The show itself was really funny. Only thing is the booking fee added a bit more than I expected.

Booked for a Saturday show and it was fine. I looked at a couple of other theatre sites first and this was about the same price. The one annoyance was the seat selection timed out once and I had to start the booking again. Otherwise good.

The seats were right in the middle of the stalls, honestly the best view I've had at a play. Booked on a Thursday for the Friday night, tickets came through quick on the app. Good night, would go again.

I've been booking with this lot for years now and the process has barely changed, which I like. Booked the autumn run as usual and got a good seat near the aisle. The tickets showed up on the app straight away and the staff at the theatre were helpful when I asked about the lift.

Yeah they're sorted, booked on the app no bother. Tickets came through in like a minute. The fees are a bit steep for what it is though, and I had to go back and change my seats because I'd picked the wrong row, which took a few clicks. Good show though.