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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

quick and easy, would send again

Posted a small padded envelope to my landlord in Reading on the way to work and the counter lady had it weighed and sorted in two minutes. Tracking showed it arrived the next morning, so no complaints from me.

Charlotte A.
1 person found this helpful

Tracked 48 sent fine

Sent a tracked 48 parcel to my mum in Leeds on the way to work, dropped it at the post office counter and the tracking updated every few hours so I could see it getting there. Arrived a day early, she was chuffed. Quick and easy, nothing to complain about.

Jack B.
1 person found this helpful

cheaper than the rest

Cheaper than the rest I looked at, and the tracking was the detail that sold it for me. Dropped a parcel off at the local post office for my mate in Glasgow. Got updates all the way up and it turned up when it said it would. Easy.

Megan H.
1 person found this helpful

compared to the other couriers

Compared to the other couriers I tried this one was the one that felt least faff. I sent a jacket and a phone case in the same box. The tracking updates were quick, the signature was easy to request and it landed the next day. Paid less than the other two I priced up, which was the main reason.

Thomas O.
1 person found this helpful

Better than the big courier

Compared to the big courier I usually use, this was far less hassle for sending a small parcel to my son in Bristol. The post office staff weighed it properly and gave me a receipt straight away. Collection was on time and it arrived the next morning.

Pauline N.
2 people found this helpful

Tracking was spot on

Went in to the post office with a small box for my brother in Newcastle and the thing that stood out was the tracking page, which updated almost every hour, so I knew when it hit the depot. Handed over at the counter on a Tuesday lunchtime and it was with him by Thursday morning. Couldn't ask for more really, just wish the counter queue had been shorter.

Mohammed D.
1 person found this helpful

Needed a reliable service for my business

I needed a dependable way to send out my craft orders each week and have relied on this for many years. The collection driver knows our street and is always punctual. Tracking is clear and the staff at the counter are friendly and helpful, which makes a real difference when you're busy.

Angela C.
4 people found this helpful

Not the cheapest but fine

Sending it through here was the middle option out of the few I priced up. The courier firms looked a few pounds cheaper but I wanted the proof of posting. Took two days, the box got a bit squashed but the bike part inside was fine.

Deji D.
0 people found this helpful

Sent a birthday gift abroad

I needed to send a gift to my granddaughter in Canada and wanted something that would reach her before the date. The international form was a bit fiddly and I had to ask for help at the counter. Once it was on its way it was tracked all the way and arrived a little later than I'd hoped, but she was thrilled.

Rosemary W.
0 people found this helpful

Cheapest way to send a parcel

Easily the cheapest way to get a small parcel across the country that still has tracking. I booked a label on the site, printed it at home and it was collected the next morning without any fuss. Good value for what you get, and I'll keep using them for returns.

Sarah C.
12 people found this helpful

Label printed in minutes

Printed my return label at the local shop and the lad behind the counter had it done in about five minutes. The label scanned first time and the parcel was collected the next day. Didn't have to wait around at all.

Philip W.
0 people found this helpful

fine but pricier than the rest

Sent a box of plants to my sister and compared it with a rival courier first, which was about a fiver cheaper for the same weight. The tracking here was clearer and the delivery was on time. Felt a bit overpriced for what it was, mind.

Megan M.
2 people found this helpful

Needed proof of postage

I needed proof of postage for a contract that had to reach the other side of the country by a set date. The certificate printed at the counter was exactly what I needed. Staff were patient explaining the options, though the queue was long at lunchtime.

Simon P.
2 people found this helpful

Reliable for years

Been using these for years now and the thing I notice most is how the parcels turn up when they should. Recently I had a redelivery booked through the site, but the slot took a few tries to pick because the page kept timing out. Once it went through the parcel came the next morning as planned.

Carol T.
0 people found this helpful

booked a redelivery

Booked a redelivery for my drill set on the site, which is the bit I use most. Chose a slot the next day and the parcel came when they said, though the driver rang the bell twice and I'd been expecting a text first. Otherwise smooth.

Joe O.
1 person found this helpful

Sent my nan's birthday card

Sent my nan's birthday card and a little book to her in Sheffield on the way to uni. Got it tracked and the updates came through on my phone. Arrived a day early.

Amber T.
1 person found this helpful

better than the courier app

Way better than the courier I used last time, which kept sending me texts that made no sense. Booked a collection through the app and the driver turned up in the window they said. Price was a bit higher than the cheapest option but the tracking actually works properly.

Daniel W.
1 person found this helpful

needed to send a recorded package

I needed to get a recorded delivery sent to a solicitor because the paperwork had to arrive with a signature. Queue at the counter was long and the lady behind the desk was rushed. It did arrive, but it took a day longer than the website had suggested.

Steven S.
0 people found this helpful

useful but slow to reply

Honestly the parcel service is reliable and I've used it for years for my model railway orders. Customer service took a few days to reply to my query about a missing scan, which was a bit frustrating. The package itself got there safely in the end.

Michael D.
0 people found this helpful

Collected my returns label

Ordered a shoe return label on the app and got it printed at the local shop in about five minutes, which was a lot easier than I expected. The parcel went off the same afternoon and the refund landed in my account three days later. Honestly no complaints, I'll use this again for sure.

Chiamaka T.
0 people found this helpful

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