95%Would buy again
Posted a small padded envelope to my landlord in Reading on the way to work and the counter lady had it weighed and sorted in two minutes. Tracking showed it arrived the next morning, so no complaints from me.
Read moreSending it through here was the middle option out of the few I priced up. The courier firms looked a few pounds cheaper but I wanted the proof of posting. Took two days, the box got a bit squashed but the bike part inside was fine.
Read moreWent in to the post office with a small box for my brother in Newcastle and the thing that stood out was the tracking page, which updated almost every hour, so I knew when it hit the depot. Handed over at the counter on a Tuesday lunchtime and it was with him by Thursday morning. Couldn't ask for more really, just wish the counter queue had been shorter.
Read moreI needed to send a gift to my granddaughter in Canada and wanted something that would reach her before the date. The international form was a bit fiddly and I had to ask for help at the counter. Once it was on its way it was tracked all the way and arrived a little later than I'd hoped, but she was thrilled.
I needed proof of postage for a contract that had to reach the other side of the country by a set date. The certificate printed at the counter was exactly what I needed. Staff were patient explaining the options, though the queue was long at lunchtime.
Been using these for years now and the thing I notice most is how the parcels turn up when they should. Recently I had a redelivery booked through the site, but the slot took a few tries to pick because the page kept timing out. Once it went through the parcel came the next morning as planned.
Booked a redelivery for my drill set on the site, which is the bit I use most. Chose a slot the next day and the parcel came when they said, though the driver rang the bell twice and I'd been expecting a text first. Otherwise smooth.
Way better than the courier I used last time, which kept sending me texts that made no sense. Booked a collection through the app and the driver turned up in the window they said. Price was a bit higher than the cheapest option but the tracking actually works properly.
Honestly the parcel service is reliable and I've used it for years for my model railway orders. Customer service took a few days to reply to my query about a missing scan, which was a bit frustrating. The package itself got there safely in the end.
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Royal Mail is the postal service of the United Kingdom, responsible for collecting, sorting and delivering letters and parcels to homes and businesses across the country. It offers a range of services that includes first and second class post, special delivery, tracked and signed-for parcel options, and business mail solutions for organisations that send large volumes of post. The company operates a large network of collection points, delivery offices and sorting centres, and customers can post items at letter boxes, post offices and through its online tools.
Its customers range from private individuals sending cards and parcels to small retailers and large online businesses that rely on its delivery network to reach their own buyers. Royal Mail is known for its nationwide reach, its familiar red postboxes and its tracking services, which allow senders and recipients to follow an item from collection to delivery.
