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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

quick and easy, would send again

Posted a small padded envelope to my landlord in Reading on the way to work and the counter lady had it weighed and sorted in two minutes. Tracking showed it arrived the next morning, so no complaints from me.

Charlotte A.
1 person found this helpful

Tracked 48 sent fine

Sent a tracked 48 parcel to my mum in Leeds on the way to work, dropped it at the post office counter and the tracking updated every few hours so I could see it getting there. Arrived a day early, she was chuffed. Quick and easy, nothing to complain about.

Jack B.
1 person found this helpful

cheaper than the rest

Cheaper than the rest I looked at, and the tracking was the detail that sold it for me. Dropped a parcel off at the local post office for my mate in Glasgow. Got updates all the way up and it turned up when it said it would. Easy.

Megan H.
1 person found this helpful

compared to the other couriers

Compared to the other couriers I tried this one was the one that felt least faff. I sent a jacket and a phone case in the same box. The tracking updates were quick, the signature was easy to request and it landed the next day. Paid less than the other two I priced up, which was the main reason.

Thomas O.
1 person found this helpful

Better than the big courier

Compared to the big courier I usually use, this was far less hassle for sending a small parcel to my son in Bristol. The post office staff weighed it properly and gave me a receipt straight away. Collection was on time and it arrived the next morning.

Pauline N.
2 people found this helpful

Tracking was spot on

Went in to the post office with a small box for my brother in Newcastle and the thing that stood out was the tracking page, which updated almost every hour, so I knew when it hit the depot. Handed over at the counter on a Tuesday lunchtime and it was with him by Thursday morning. Couldn't ask for more really, just wish the counter queue had been shorter.

Mohammed D.
1 person found this helpful

Needed a reliable service for my business

I needed a dependable way to send out my craft orders each week and have relied on this for many years. The collection driver knows our street and is always punctual. Tracking is clear and the staff at the counter are friendly and helpful, which makes a real difference when you're busy.

Angela C.
4 people found this helpful

Cheapest way to send a parcel

Easily the cheapest way to get a small parcel across the country that still has tracking. I booked a label on the site, printed it at home and it was collected the next morning without any fuss. Good value for what you get, and I'll keep using them for returns.

Sarah C.
12 people found this helpful

Label printed in minutes

Printed my return label at the local shop and the lad behind the counter had it done in about five minutes. The label scanned first time and the parcel was collected the next day. Didn't have to wait around at all.

Philip W.
0 people found this helpful

Sent my nan's birthday card

Sent my nan's birthday card and a little book to her in Sheffield on the way to uni. Got it tracked and the updates came through on my phone. Arrived a day early.

Amber T.
1 person found this helpful

Collected my returns label

Ordered a shoe return label on the app and got it printed at the local shop in about five minutes, which was a lot easier than I expected. The parcel went off the same afternoon and the refund landed in my account three days later. Honestly no complaints, I'll use this again for sure.

Chiamaka T.
0 people found this helpful

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About Royal Mail

Royal Mail is the postal service of the United Kingdom, responsible for collecting, sorting and delivering letters and parcels to homes and businesses across the country. It offers a range of services that includes first and second class post, special delivery, tracked and signed-for parcel options, and business mail solutions for organisations that send large volumes of post. The company operates a large network of collection points, delivery offices and sorting centres, and customers can post items at letter boxes, post offices and through its online tools.

Its customers range from private individuals sending cards and parcels to small retailers and large online businesses that rely on its delivery network to reach their own buyers. Royal Mail is known for its nationwide reach, its familiar red postboxes and its tracking services, which allow senders and recipients to follow an item from collection to delivery.

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