KingOpinion

Way better than my old provider, where I was on hold every time I rang. Switched over in a few minutes online and they handled the transfer without any gap in cover. Support answered my question on the chat in under two minutes. Would switch again.

Not happy with this one. I've been a customer a long time and the claim on my home policy dragged on for nearly six weeks with very little news in between. The phone line kept putting me on hold and emails got answered slowly. In the end it was sorted but it was a real hassle.

Needed a quick loan to cover a broken laptop before uni started. Applied on the app late at night and got a decision the next morning. The money hit my account the same day which was class. Repayments come out on the date they said.

Got the basic plan because I wanted something cheap and cheerful for a few months. It did what it said, the setup was quick and I didn't have to pay anything upfront. The delivery of the first batch was a bit slow, about ten days, when the page said five to seven. Still, it's been reliable since and I haven't had any issues with the monthly charge.

Compared three different platforms before picking this one, and the booking page here was the clearest. Picked a date, paid and had the confirmation straight away. The day itself ran to time and the crew were sorted. Simple.

I've been using them for years now, mostly for the monthly fuel card top ups which I set up back in 2015. The account is still easy to manage and the statements are clear. This year I added a second card for my husband, which took a few days to activate. Customer service has always been polite when I ring.

Needed cover fast after my last policy ended with no warning. Got a quote online and set it up before my lunch break. The documents came through straight away. Good value and no faff.

The rate they quoted was about a point under what my usual lender offers on a similar amount, which is what caught my eye. Application was quick and the approval came back the same afternoon. Repayment schedule is clear and the reminders arrive on time, though the early repayment process needs a phone call which felt a bit old fashioned.

I needed it for a tenancy deposit protection check and the agency wanted proof fast. I'd looked at a couple of other services but this one had clear steps and a helpful chat window. Certificate was emailed the same afternoon. Really pleased I didn't have to wait around.

I booked the morning slot for a home valuation and I had looked at two other firms first. This one had the earliest availability and the price was in line with the rest. The surveyor turned up on time, was courteous and explained everything clearly. Written report came through within the week.

Sorted and reliable, which is what I want from a company I've used for a good while now. I've had the same account manager for years and she knows my situation. Renewals come through on time and the prices don't jump about. Phone queries get dealt with the same day. Happy to keep using them.

Cheaper than the usual place I go for car insurance renewals, and I got the same level of cover. Took about ten minutes to compare and sign up. Documents came straight to my inbox. Nothing to complain about for the money.

Sorted, would use again. Booked a van for a house move and it was all done in about five minutes on the site. Driver rang ahead, arrived early and was really careful with the sofa. Price was what the quote said, no extras added at the end. Quick and no fuss.

Compared it to my bank app and this was way quicker to get sorted, took about ten minutes from start to finish on my phone. Only niggle is the verification step asked me for a photo twice because the first one was too dark, which was a bit annoying at 11pm. Otherwise the money landed the same day and the whole thing felt pretty straightforward, would use them again.

I needed it for my mother's care arrangements and time was short. I had a look at a few other options but this one was the most straightforward to set up over the phone. The advisor walked me through each step and the paperwork arrived in the post within the week. I'm grateful for the patience shown.

Compared it to a rival I'd used before, and this one charges a fair bit more for the same kind of job. I know the market reasonably well so I expected a premium. The quality of the work was solid and the engineer explained what he had done. The one thing that let it down was the rescheduling, which took two calls and a few days to sort out. Still, it does the job properly and I'd go back.

I was rather nervous about arranging this online, as I'm not one for apps, but the instructions on the screen were very plain and I managed it on my own. The consultation was booked for the Tuesday I asked for and the adviser rang me exactly on time. She explained everything without making me feel silly for asking twice. I've recommended it to my sister who lives in Leeds and she's already booked hers. Thank you to everyone involved.

Compared a few providers and this one came out best on value for what I needed. Quote was instant and the sign up took about ten minutes. Everything arrived by email the same day and the paperwork was all in order. Would go with them again for sure.

What struck me most was the reminder emails, which arrived a few days before each payment was due. I found the process for setting up the standing order perfectly sensible, though it did take a little longer than I had expected. Customer support answered my question about the statement within a day. I would have liked slightly quicker confirmation after changing the details, but I have no real complaints.