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Garden Buildings Direct

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89%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

Needed shade for the patio

We needed a pergola to give some shade over the patio after my husband's operation, as he can't sit in the full sun. The site showed the sizes clearly and I could see how it would look. The team who put it up were careful and kind to him. Very happy with the result.

Sandra R.
1 person found this helpful

Garden room still going strong

The garden room is holding up well after three winters now. The insulated roof panels were the bit I had doubts about, and they've stayed dry. No complaints from me.

Robert D.
1 person found this helpful

Checked the foundation spec first

What I noticed first was how much detail they put on the foundation options, which saved me a phone call. I've put up a fair few outbuildings and this was clearly laid out. The installers were tidy and everything lined up. Good all round.

Stephen C.
2 people found this helpful

needed a proper workshop

We needed a workshop big enough to keep the van out of the rain while I restore motorbikes. The site let me specify the door height and the roof pitch, which mattered to me. The fitting crew were careful with the base and the whole build went without any surprises. Felt the price was fair for the spec.

Kevin F.
1 person found this helpful

First time, went smoothly

We wanted a place for the kids to play in the garden and a cheap playhouse wasn't going to cut it. The sign up took a few minutes. Delivery was a bit later than promised but the team were friendly when they came.

Lauren S.
4 people found this helpful

Not the quality I expected

Having put up a few sheds myself over the years, I expected more from the timber on this one. Several boards were warped and the door didn't sit flush. The customer service rep was polite but the replacement boards took nearly three weeks. I'd think twice before ordering again.

Colin J.
0 people found this helpful

fine but took a while

Honestly they were fine in the end, but I looked at three or four garden building firms before picking these. Ordering was easy enough, the quote was clear and they didn't push extras on me. The bit that dragged was the delivery slot, which moved twice and meant a day off work. Price was in the middle of what I'd seen elsewhere. Would I buy from them again? Probably, if the dates weren't tight.

Craig P.
4 people found this helpful

Long time customer, still reliable

I've been using them for garden building work for about six years now. What stood out this time was the fitter arriving with a proper plan of the site and asking about drainage before he touched anything. The only thing that bugged me was the invoice came with a separate sheet for the VAT, which was a bit fiddly to match up. Otherwise they're always solid.

Emily J.
8 people found this helpful

Better than the last firm

Compared to the firm I used for my last shed, this lot are miles ahead. The old one never answered the phone and I waited weeks for a quote. Here I had a reply to my email within a day and the garden room was fitted the week after. Only niggle was the paperwork took a bit to come through.

Craig M.
0 people found this helpful

tidy job on the base

Their concrete base for the summerhouse was poured level and cured properly, which is the bit I always worry about. The installers knew what they were doing and spotted a drain I had forgotten about. Clean finish and they left the site better than they found it.

Sarah F.
0 people found this helpful

Better value than the big chains

I priced up a few places for a log cabin and this came out ahead of the big chains for what was included. The site made it easy to compare the spec options side by side. Delivery of the panels was on the day, and the driver was polite about getting them down the side path. Happy with it.

Hayley K.
1 person found this helpful

was cheaper than the others

Looked at a couple of other sites for a playhouse and this one was cheaper than both of them. Booking the fitting slot on my phone was easy enough, took about five minutes. The fitter was a day later than the slot said, nothing major but I had to shuffle the school run around.

Louise M.
6 people found this helpful

First order, bit nervous

This was my first time buying a garden building so I wasn't sure what to expect. I went for the apex shed with the window pack and the site walked me through the options without making me feel silly. The panels arrived wrapped properly and the roof felt sturdy when we put it up. Impressed for a first go.

Ryan F.
1 person found this helpful

Bit of a wait for the fitters

The fitting team were good once they arrived, very neat with the decking boards. What stood out to me was how clearly the quote explained the groundworks. The fitters were booked about four weeks out, which felt a bit long. Still a fair result.

Jodie J.
0 people found this helpful

first timer and very happy

I'd never bought a building for the garden before, so this was all new to me. The quote page showed what was included and nothing felt hidden, which I liked. The delivery driver rang ahead and the panels arrived in good nick. I got the reply I needed within the hour when I had a question about the windows. Quick, friendly and sorted.

Emma C.
0 people found this helpful

Shed base kit for the plot

Ordered their timber base kit for a 10 by 8 shed and I've built a few of these over the years. The instructions were decent but the pre-cut frame joists weren't quite square, so I spent an evening trimming. Service was fine when I rang about it, though the reply took a couple of days. Price is on the high side for what you get, and it's not the cheapest I've seen.

Kevin H.
2 people found this helpful

Quick and sorted

Brilliant, got my order in and sorted in one go. Ordered a summerhouse on the site at lunch and the fitters rang me the same week to sort a date. Just needed a bit of help with the access gate and they were fine about it. Would use them again no worries.

Muhammad S.
1 person found this helpful

better than the other firm I rang

I'll admit the first firm I phoned about a summerhouse was quite a bit dearer and far less helpful, so this was a relief by comparison. The woman I spoke to was patient with my questions and didn't rush me at all. The fitters arrived when they said they would and were very tidy about it. I'd happily deal with them again.

Kathleen H.
1 person found this helpful

Needed somewhere to store the mower

I needed somewhere secure to keep the ride-on mower and the bits and pieces that were cluttering the garage. The advisor on the phone took time to check the door width against the mower, which I was grateful for. The shed went up tidily and the lock works well. Reasonable price, I thought.

Robert R.
1 person found this helpful

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About Garden Buildings Direct

Garden Buildings Direct sells garden buildings, including summerhouses, sheds, log cabins, garden offices and workshops, supplied for use in domestic gardens across the United Kingdom. The company operates online through its website, where customers choose a building, select its size and finish, and order it for delivery to their own address. Its customers are homeowners looking to add a usable outdoor space such as a home office, a playroom, a hobby room or additional storage.

Garden Buildings Direct is known for offering buildings that are delivered as flat-pack kits for assembly on site, with its range covering a variety of sizes and timber styles to suit different gardens.

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Services | House & garden

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