Skip to content
ReviewAdviser
Forgot password?
Hey Mondo logo

78%Would buy again

Ordering
Service
Price
Delivery

This score is based on 18 real reviews

Reviews (18)

Needed cover for the new car

I needed cover in a hurry for my new car, which I was driving home the same afternoon. I know the motor market well and this came in reasonably priced once I added young driver cover. Sorted on the app.

Leanne P.
0 people found this helpful

Good value and sorted quick

Cheaper than what I was paying through the bank, and it's all in the one policy now. Bought it for the family car on the site and the documents landed in my inbox straight after. Simple and no fuss.

Ahmed S.
1 person found this helpful

Bought the gadget cover

I bought the cover for my laptop and phone for about a year, it was easy to add on at checkout. The price was a bit more than some others I'd seen but the add-on was the reason I went with it. Paperwork came through quickly after I paid.

Joshua C.
1 person found this helpful

best cover for the money

Easily the best value I found after comparing four or five policies online. The pet cover covered my dog's vet bills without me having to chase anyone for paperwork, and the claim portal was simple to use. Really pleased with it all round.

James D.
2 people found this helpful

Took ages to get a claim paid

Vet bill for my cat's dental work, claim went in on the app Monday. Got a message asking for a receipt I'd already uploaded, had to send it again. Then nothing for about five days until someone finally got back to me. Money came through in the end but it was a bit of a faff.

Stephen R.
3 people found this helpful

The cancellation terms were clear

The cancellation terms were set out plainly, which I always check first with any policy. I took out the travel cover for a trip to the coast with my wife and it was very straightforward to arrange. The documents were sent through promptly.

Andrew L.
1 person found this helpful

quick and cheap enough

Took the cheapest option for my car and it's been fine so far. Bought it on the website on a Sunday evening and the certificate was in my inbox in minutes. Nothing to complain about for the money.

Luke H.
1 person found this helpful

claim took forever

The first thing I noticed was how easy it was to buy the policy on my phone, took literally two minutes. Then my claim for a cracked screen dragged on for ages, I was messaged three times asking for the same photos. Not happy with that bit.

Amber H.
1 person found this helpful

cheaper than my old provider

Compared it to my old travel insurer and it was about a tenner cheaper for the same cover, got the policy sorted on my phone while waiting for the kettle to boil. Took maybe five minutes start to finish and the confirmation email came straight away. Would do again.

Lucy H.
1 person found this helpful

Sorted my pet cover on the app

I needed cover for my rescue dog after she came home with a nasty leg injury and I didn't want to wait. I know the pet insurance market well and this looked good on paper, the policy was clear about what was included. The only small niggle is the claim form asks for the same details twice.

Bethany H.
1 person found this helpful

sorted out on the bus

Cover is sorted, bought it on my phone while stuck on the bus, all done before my stop. I'd been putting it off for months because I thought it would be a faff and it genuinely wasn't, the questions were straightforward and I got the confirmation straight away. Cover for my bike and the e-scooter, which was the bit I was worried about. Paid monthly without any hassle and the app shows the policy details clearly.

Thomas S.
0 people found this helpful

the add ons are the good bit

I know the gadget and cover market reasonably well and the add ons for my laptop are the bit that sold me. Got the accidental damage cover added on the site at checkout. It all went through quickly and the email with the details arrived straight after.

Daniel R.
0 people found this helpful

needed home cover after moving

I needed home cover after moving into a rented flat and had to sort it quickly before the keys were handed over. Priced it against three other sites and this one was dearer than the cheapest, but the excess was lower so I went with it. The welcome pack took a while to show up and I had to chase it once.

Stephen A.
1 person found this helpful

Renewed my pet cover again

I've had the pet cover for my cat for about six years now. This year the renewal went up a bit more than I expected, though the cover itself has been good when she needed an operation. The team answered my question about the increase within a day, which I appreciated.

Lesley W.
3 people found this helpful

Needed cover for a new car

I needed cover quickly after buying a used car that wasn't covered by my parents' policy anymore. I'd looked at a few comparison sites first and this came out cheapest with the add-ons I wanted. Signed up on the app at lunch and had the certificate in my inbox before I got back to my desk.

Kyle L.
2 people found this helpful

Way easier than my old insurer

Compared it to going through my uni's insurance and this was much quicker to sort out. Bought the policy for my flat contents on my laptop in bed and it was all done in about ten minutes. Now I can actually see what I'm covered for in the app.

Rebecca C.
1 person found this helpful

found it compared to my usual

I compared it against my usual provider and it came out a little cheaper for the same level of cover. The signing up process was a touch slower than I would have liked, with a few forms to go through. Once it was done, the policy documents arrived promptly.

Joan O.
2 people found this helpful

Better than my last insurer

Compared it to my last insurer and the cover for my home contents is broader, with accidental damage included in the basic policy. I know the home insurance market reasonably well and the excess was clearly laid out before I bought. The renewal price has stayed steady for two years now.

Sandra C.
2 people found this helpful

Write a review of Hey Mondo

Share your own experience to help other customers. Your review is published under your name.

Rate Hey Mondo from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Hey Mondo again?

At least 40 characters.

Details

Contact information

Categories for Hey Mondo

Insurance | Travel insurance | Health insurance

Page statistics

Is this your company? Claim this listing