78%Would buy again
Cheaper than what I was paying through the bank, and it's all in the one policy now. Bought it for the family car on the site and the documents landed in my inbox straight after. Simple and no fuss.
Read moreThe first thing I noticed was how easy it was to buy the policy on my phone, took literally two minutes. Then my claim for a cracked screen dragged on for ages, I was messaged three times asking for the same photos. Not happy with that bit.
Read moreCover is sorted, bought it on my phone while stuck on the bus, all done before my stop. I'd been putting it off for months because I thought it would be a faff and it genuinely wasn't, the questions were straightforward and I got the confirmation straight away. Cover for my bike and the e-scooter, which was the bit I was worried about. Paid monthly without any hassle and the app shows the policy…
Read moreI needed cover in a hurry for my new car, which I was driving home the same afternoon. I know the motor market well and this came in reasonably priced once I added young driver cover. Sorted on the app.
I bought the cover for my laptop and phone for about a year, it was easy to add on at checkout. The price was a bit more than some others I'd seen but the add-on was the reason I went with it. Paperwork came through quickly after I paid.
I needed cover for my rescue dog after she came home with a nasty leg injury and I didn't want to wait. I know the pet insurance market well and this looked good on paper, the policy was clear about what was included. The only small niggle is the claim form asks for the same details twice.
I've had the pet cover for my cat for about six years now. This year the renewal went up a bit more than I expected, though the cover itself has been good when she needed an operation. The team answered my question about the increase within a day, which I appreciated.
Share your own experience to help other customers. Your review is published under your name.
Hey Mondo is an online insurance broker based in Spain that sells travel, pet, and personal insurance to customers in the United Kingdom. The company offers single trip and annual travel cover, along with policies for dogs and cats, and it compares plans from a range of insurers to help customers choose cover that suits them. Customers buy policies through the company's website and manage their cover online, with documents sent electronically.
Hey Mondo has built its reputation around straightforward policy wording and a focus on pet owners and frequent travellers. Its customer base consists largely of people who want to insure a holiday or a pet without visiting a high street shop.
