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Freedom Health Insurance

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Reviews (20)

Way easier than the last one

Compared with the last insurer I used this was much easier to get through, no endless questions about the same thing twice. Took about ten minutes to get covered for my renters policy. Nothing else to say really, it just worked.

Jessica P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Best option for us

They're the ones we went with after looking at a few options for our family car. The quote was clearer than the others and the excess sat in a sensible place for the cover we wanted. Renewal came through early and the price held steady.

David P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

good cover but a bit fiddly

Honestly they're probably the best value I found for my flat contents cover after comparing a few options. The only thing I'd flag is that the form asks for the same details twice and I had to start again when it timed out. Once I got going the policy was sorted and the cover note arrived by email.

Kirsty K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Got the travel cover

Bought the annual travel cover for me and the kids before our trip to Spain. Did it on my phone in bed, which took about ten minutes, and the certificate came through as a PDF while I was still scrolling. Nothing to chase, nothing to post, just there when I needed it.

Mei S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

quoted the cheapest on the day

The quote was the lowest I got out of the four I looked at, and that's the first thing I noticed when I opened the page. I'd tried two comparison sites and a broker before this. Signing up took maybe fifteen minutes and the cover documents landed in my inbox straight away.

Scott N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

why I switched to them

I needed to change my home insurance because the premium at my old place had jumped sharply at renewal. After comparing a few options I went with these, mainly because the cover was similar and the price came out noticeably lower. The online account is tidy and I can update my details without ringing anyone, which I was glad of.

Michelle H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed to sort the car quickly

My old policy was ending on the Friday and I needed something sorted fast because I had no cover for my car for the weekend. Got a quote and paid in about fifteen minutes on my phone while stood in the car park. Documents came through straight away and the price was fair for a young driver.

James T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Travel cover for our trip

I took out the annual travel cover for my husband and myself ahead of our trip to Cornwall and to visit family abroad. I found the process quite straightforward and the certificate was sent through promptly. The staff on the telephone were patient with my questions and I was grateful for that.

Helen T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

compared with my old provider

Compared to my previous insurer this was rather more straightforward to arrange, and the documents were sent before I had asked. The premium was a little higher than the cheapest I found, but the cover seemed more complete and I wasn't left guessing about what was excluded. The telephone line did keep me waiting for a while on the first call, though I got a helpful gentleman in the end.

Barbara H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

much easier than my last insurer

Compared with the insurer I had before, this was far less of a faff to get sorted. I didn't have to ring anyone to confirm my details, and the policy was live the same afternoon. Would go with them again.

Leanne H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.10 people found this helpful

Bought the annual cover

Got the annual cover for my car insurance and it was done before I'd finished my tea. Ordering was quick but the confirmation email went to spam so I had to dig for it. Documents came through fine after that, the app shows everything, and the price was decent for a first year driver.

Thomas A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Bought the home cover

Took out the home cover in the spring after my landlord said I needed contents. The sign up was quick and the policy arrived as a PDF within the hour. The excess was a bit higher than I'd like and I had to read the small print twice to be sure what was included, but the price was reasonable and the account page is easy to use. Would go with them again.

Vicky F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Quicker than my old provider

Compared to my old insurer this was a lot quicker to sign up, I did the whole thing on my phone in about twenty minutes while waiting for the kettle. The quote was clear and I didn't get hit with extras at the end. Only niggle was I had to upload my documents twice because the first attempt timed out, but once they were through everything was sorted fine.

Jodie G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed cover for a second car

We needed cover for a second car after my wife's hours changed and we couldn't leave the old policy running. Quote was sensible for what we got and the excess was reasonable. Documents landed by email the same day, which saved a bit of faff.

John F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Renewal was painless

The renewal reminder came in good time and the new policy was in my account before the old one ran out. Checked the excess and it was the same as last year. Quick, no fuss.

Paul C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

sorted in a few minutes

Booked my cover on the app while waiting for the bus, which honestly is the only way I'd do it now. The price was the first thing that caught my eye because it was lower than the other apps I'd been looking at. Got the confirmation email before I'd even got on the bus, so it was dead easy.

James C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

needed cover for the new flat

I needed contents cover when I moved into the new flat and didn't have time to shop around properly. The quote was a bit more than I'd have liked, and it took a few days for a reply when I asked about a backdated start date. Once that was sorted the policy came through and I've had no other issues since.

Elizabeth H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Would pick them again

They're the one I'd go back to, having looked at a few comparison sites first. The price for home cover was lower than the other two I checked and the policy wording was easier to follow. When I rang with a question the person actually knew the answer and didn't pass me around.

Carol C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Been with them for years

I've been with them for nearly nine years now and the thing that always stands out is how little I have to think about it. Renewal comes round, the email arrives a fortnight before, and the new price is basically the same as last year. Never had a problem.

Catherine J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Claim dragged on

Honestly I'd say avoid if you think you'll need to claim, because my claim on a stolen bike took about six weeks to get a decision. Nobody told me what was happening until I chased them twice. The quote itself was cheap and the sign up was painless, but the waiting was rough.

Mohammed P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

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