78%Would buy again
Cheaper than what I was paying through the bank, and it's all in the one policy now. Bought it for the family car on the site and the documents landed in my inbox straight after. Simple and no fuss.
Read moreThe first thing I noticed was how easy it was to buy the policy on my phone, took literally two minutes. Then my claim for a cracked screen dragged on for ages, I was messaged three times asking for the same photos. Not happy with that bit.
Read moreCover is sorted, bought it on my phone while stuck on the bus, all done before my stop. I'd been putting it off for months because I thought it would be a faff and it genuinely wasn't, the questions were straightforward and I got the confirmation straight away. Cover for my bike and the e-scooter, which was the bit I was worried about. Paid monthly without any hassle and the app shows the policy…
Read moreVet bill for my cat's dental work, claim went in on the app Monday. Got a message asking for a receipt I'd already uploaded, had to send it again. Then nothing for about five days until someone finally got back to me. Money came through in the end but it was a bit of a faff.
I needed home cover after moving into a rented flat and had to sort it quickly before the keys were handed over. Priced it against three other sites and this one was dearer than the cheapest, but the excess was lower so I went with it. The welcome pack took a while to show up and I had to chase it once.
I compared it against my usual provider and it came out a little cheaper for the same level of cover. The signing up process was a touch slower than I would have liked, with a few forms to go through. Once it was done, the policy documents arrived promptly.
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Hey Mondo is an online insurance broker based in Spain that sells travel, pet, and personal insurance to customers in the United Kingdom. The company offers single trip and annual travel cover, along with policies for dogs and cats, and it compares plans from a range of insurers to help customers choose cover that suits them. Customers buy policies through the company's website and manage their cover online, with documents sent electronically.
Hey Mondo has built its reputation around straightforward policy wording and a focus on pet owners and frequent travellers. Its customer base consists largely of people who want to insure a holiday or a pet without visiting a high street shop.
