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AXA Landlord Insurance

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Reviews (20)

Fair but the claim felt slow

Went with them after comparing three quotes and the price was in the middle of the pack. Signing up was easy enough. The claim for a boiler leak took longer than I wanted, with a couple of days between emails and me having to chase for an update. Cover itself does what it says.

Elaine R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Added contents cover to the landlord policy

Added the contents cover for the furnished flat, mainly the sofas, beds and the washing machine I left in there. Setting the value of everything took longer than I expected but the calculator on the site helped. The add-on went through on the same policy with no new paperwork.

Elizabeth T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than the comparison sites

Compared it with two comparison sites before buying and the quote here was noticeably lower for the same cover on our rental flat. Took about fifteen minutes to get set up online and the documents came through straight away. Only spotted the renewal reminder was sent a bit late, but otherwise no complaints so far.

Kerry M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

quick and easy first time

Honestly the first thing I noticed was how little they asked me for, I was expecting a massive form for a first landlord policy but it was all done in about ten minutes on my phone. The quote came through straight away and the cover started the same day I paid, which was a relief as my tenants were moving in that weekend. Only small thing was the emails from them after were a bit much.

Ayesha D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sorted and still happy after years

Best decision we made for the house. We have been with them for years now and the renewal has never been a surprise. Phone line is quick when we need it.

Andrew A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Got the contents add on

Got the contents add on for the furnished room I rent out. Took a few minutes to fill in the list of belongings and the cover started the same day. Simple enough for a first time buyer.

Caitlin H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Good value for a small landlord

I only have one flat so value matters a lot. The annual premium worked out cheaper than what I was paying before, and the policy covers the things I cared about, like loss of rent after a fire. The renewal reminder came a few weeks ahead which gave me time to check. Nothing to complain about for the money.

Rob R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Much easier than my old provider

Way simpler than my last landlord cover, which needed a phone call for everything. Got the quote on my phone during a lunch break and it just worked. Would do it again.

Hannah W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The landlord policy with home emergency

Bought the landlord policy with the home emergency add-on for our second rental. The price was a little higher than the cheapest option I found, but the emergency cover is worth it. Documents took a day to arrive in the post as well as email, which was slower than I'd have liked.

Victoria T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Compared with two others

Checked two other providers and this was the one that felt clearest on what was covered. The price was a touch higher than the cheapest, but the rent protection made up for it. The quote form asked a lot of questions but it kept things tidy. Good cover for the money.

Michelle B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed it for my first flat

Got my first rental and my landlord said I had to sort the cover for the place, so I looked about. Went with these because the quote was fine and the app is decent. Set it up in a bit and the paperwork came through no bother. Cheap enough, easy to use.

Imogen G.
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Sorted for years

Been with them for the best part of a decade on our buy to let. The cover has done what we needed, and the price has moved slowly rather than jumping. Had a small claim for a broken window and it was paid without fuss.

Mark O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.8 people found this helpful

sorted in one go

Got the cover for my flat that I let out, and the whole thing was done in one sitting. The policy documents arrived by email within minutes. Simple, clear and I knew what I was getting from the start.

Lucy H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The emergency callout line

Bought the landlord cover with the emergency helpline included. Set it up online in a single evening and the policy certificate landed in my inbox straight away. Keeping the helpline number saved on my phone.

Lucy R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Renewal price went up a bit

The cover itself is solid and the claims side worked fine when we had a small storm issue. Renewal price went up more than I expected though. The site asked for the same details again which was a bit of a faff. Still happy enough to stay.

Christopher T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better than my last provider

Used to be with another company that kept hiking the price every year. This one came in lower and has stayed steady since I switched. Had to call once about changing a tenant and it was sorted the same afternoon.

Michael C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Tried a few before picking this

Compared a few other landlord policies before going with this one because the others wanted a lot of extras. This one was simpler and the price made sense for a two bed. The application took about twenty minutes and I was asked to upload the tenancy agreement, which was quick. Happy with the choice.

Eleanor H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

needed it after the tenant flooded the kitchen

We had let the house out for a few years without proper cover and then a burst pipe in the kitchen wrecked the flooring and the ceiling below. The downstairs flat owner was not happy. I rang them on a Monday morning and had a claim number before lunch. The assessor came out within the week and the repairs were booked with a firm they recommended, which saved me chasing builders around. Glad we finally got sorted.

Lisa T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

went for the cheapest in the end

Looked at a few providers before settling on this one. Quotes were close and this came out cheapest for what we needed. Adding the buildings cover online took a few minutes and the certificate was emailed through.

Peter C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

good cover for a single flat

Got the policy for my one flat and the price was lower than the other sites I checked, which is what I wanted. Renewal came round and it stayed about the same, no nasty jump. Cover covers what I need for the rent and the building, and the phone line was there when I needed to ask a question.

Ryan M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

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