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Visato

89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Needed a last minute trip

Needed a last minute trip to Dublin for a stag do so booked it through them. Price was ok but not the cheapest I found. The hotel was fine though, a bit small. Wouldn't say no to using them again.

Leo C.
1 person found this helpful

Better than the big comparison sites

I used to hop between the big comparison sites for every trip, but Visato's package deals beat them on the total for our Scottish cottage break. The agent talked me through the options on the phone, which saved me a lot of second guessing. The cottage matched the photos and the car hire was ready when we got there. Very happy with it and I'd book with them again.

Samantha G.
0 people found this helpful

Solid booking for a ski week

Booking a ski week in Austria through them was straightforward and the total was clear before I paid. The chalet was clean and close to the lift. The shuttle was a little late on the first morning, which was a niggle. Otherwise I'd use them again.

James W.
1 person found this helpful

Needed a cheap way to get to my sister's wedding

I needed to get to my sister's wedding in Cornwall on a tight budget and couldn't afford the train. Visato found a coach and hotel package that came in well under what I'd have paid separately. The whole thing was clear about what was included, with no surprise extras at the end. Good value for what we paid, and the trip went smoothly.

Karen O.
2 people found this helpful

Booked a festival weekend

Honestly really happy with how it went, the booking page was easy to use on my phone. Got the festival tickets and the bus sorted without any drama. Only thing is the bus left a bit late so we had to wait ages. Still would sort it through them again.

Daniel S.
1 person found this helpful

better than the travel agent we used before

I'd always booked through a high street travel agent for our trips to see the grandchildren, so I was a bit wary of doing it online. Visato was far quicker and the confirmation came through within minutes. They also rang me the next morning to check the details were right, which I wasn't expecting at all. Very pleased with it, and we'll use them again for the spring trip.

Linda M.
2 people found this helpful

booking was easy but the hotel was off

The first thing I noticed was how quickly the search results loaded on my phone, which was nice when I was in a rush. The booking went through without any problem and I got the confirmation straight away. The hotel was a fair bit further from the centre than the map showed though, and I had to pay for a taxi to get into town each day. It wasn't terrible but I did feel a bit misled about the location.

Emily M.
3 people found this helpful

Fine value but the paperwork was fiddly

We needed a budget family break to Center Parcs and Visato had a package that was good value for the four of us. The detail I noticed most was how the price broke down clearly on the booking page. The paperwork was a bit fiddly to find though, and I had to hunt for the final voucher. Once I had it everything was in order and the lodge was lovely.

Victoria J.
3 people found this helpful

Cheap family break booked online

Booked a three night self catering cottage in the Lake District for us and the kids. The price was about £60 less than the same place on the other sites. The confirmation email had everything I needed, although I wish the check in details had been clearer.

Joanne C.
3 people found this helpful

hotel break in York booked online

We booked a two night stay in York through the site, mainly for the Christmas markets. The booking itself was simple and the price was competitive, a little cheaper than I'd seen elsewhere. The only small niggle was that the room was a bit smaller than the photos suggested, though it was clean and comfortable. Would book again for a short break.

Stacey C.
2 people found this helpful

Still my first choice for a week away

I've been using them for about eight years now and they have never let me down. Booking is quick if you already know where you want to go, and the agents remember you from last time. The hotel they put us in for our Lake District break was exactly what we'd asked for. Nothing has changed much, which is exactly why I keep coming back.

Susan R.
1 person found this helpful

Booked our first holiday abroad through them

We booked our first proper holiday abroad, a week in Lisbon, through them. The flights and apartment came as one booking, and the apartment was close to the metro like they said. Our host was waiting when we arrived and the local rep was really helpful with a restaurant tip. It was all clear from start to finish and the whole week felt looked after. We'd definitely go back.

Emma O.
5 people found this helpful

A very pleasant way to book our cruise

I was happy with my cruise booking through them, which is a relief after some dreadful experiences elsewhere. Their agent went through the cabin options with great patience and never seemed rushed. The documents arrived well in advance and the travel insurance details were clearly set out. A thoroughly sensible arrangement, and I shall go back to them for our next voyage.

Julie B.
2 people found this helpful

Needed something for a hen do

We needed somewhere to stay for a hen do in Brighton with about ten of us, and the house options were hard to compare. I looked at three other sites before settling on Visato. Their group rate worked out cheaper than the others once we added the cleaning fee. The host replied to every question within a day and the house was ready for us. Really glad we went with them for a weekend that could easily have gone wrong.

Catherine W.
0 people found this helpful

First time with them and it went well

Before this I'd only ever booked with the big airline sites, so I wasn't sure what to expect from Visato. The package price for our Costa Brava week came in lower than booking the flight and villa separately. Check in and the transfer both worked out, and our rep was easy to reach when the pool was closed. It felt more personal than booking alone, which I'd not thought I'd like as much as I did.

Hamza W.
1 person found this helpful

Quick booking for a long weekend

The booking page showed the full cost including the transfer before I hit pay, which is the first time I've seen that on a site like this. Took about five minutes start to finish. Flights left on time and the hotel room was clean.

Thomas A.
2 people found this helpful

first time booking a city break

Booked a long weekend in Edinburgh for me and my mate, our first time using them. The booking took maybe ten minutes and the hotel was really central, just what we wanted. The one annoying bit was that the confirmation email went to spam and I nearly missed it. Once I found it everything was fine and the check in was easy enough.

Ethan T.
3 people found this helpful

Needed a quick trip to see my nan

Needed to get up to Glasgow quickly to see my nan, so I booked a train and hotel on my phone. Was done in a few minutes and the tickets came straight through. Really handy when you're busy.

Ayesha G.
1 person found this helpful

cheaper than booking flights and hotel separately

I'd been checking the usual flight and hotel combos for a Majorca week and they were nearly £200 more than the Visato package for the same dates and similar hotel. Booking was quick, I just picked the dates, chose the room type and paid. Transfers were on time and the rep at the resort was sorted. Knowing the price upfront is what sold it for me, and I'd use them again for another week away.

Kamil N.
0 people found this helpful

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